Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.84

4.8 Rating 8,373 Reviews

99 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 8,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 1 star review on 29th November 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Dunks were authentic and looked amazing, but delivery took 9 days, which felt a bit long. Customer support was helpful and kept me updated, so I’m still happy overall.”

Helpful Report

Posted 9 months ago

“The shoes are timeless and very comfortable, but the delivery took 9 days. The packaging and product were otherwise perfect, so I’ll definitely shop here again.”

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Posted 9 months ago

“The shoes themselves are great, but the shipping took 8 days, which was slightly longer than expected. Still, I’m happy with the overall quality and service.”

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Posted 9 months ago

“The sneakers are stunning and very comfortable, but delivery took 10 days, which felt longer than expected. Nonetheless, I appreciate the frequent order updates.”

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Posted 9 months ago

“The shoes were great and fit perfectly, but the delivery took 9 days. The tracking updates were helpful, though, and I appreciated the quick responses from customer service.”

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Posted 9 months ago

“The Vapormax shoes were incredibly comfortable and well-made, but the delivery took 9 days, which was slightly longer than expected. Still, a great overall experience.”

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Posted 9 months ago

“I’m a big fan of Reebok, and these sneakers didn’t disappoint in terms of quality. However, the shipping took 10 days, which felt a little slow. Customer service was helpful, though.”

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Posted 9 months ago

“The shoes were exactly as described and very comfortable. However, the delivery took 9 days, which was longer than I expected. Still, the quality of service and product was great overall.”

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Posted 9 months ago

“The sneakers were authentic and arrived in 8 days, but the box had a small dent. It didn’t affect the shoes, but as a collector, I wish the packaging was perfect. Customer service was responsive and offered a partial refund for the box issue.”

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Posted 9 months ago

“The sneakers look amazing, but I wish the delivery had been a bit faster—it took 9 days. Still, the packaging and customer service were top-notch.”

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Posted 9 months ago

“The sneakers themselves are fantastic and fit perfectly, but the delivery took 10 days, which felt a bit long. That said, the updates from Novelship were consistent and helpful.”

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Posted 9 months ago

“The Puma RS-X is a solid sneaker, but the tracking link took 2 days to update, which worried me at first. However, it arrived within 9 days and exceeded expectations in quality.”

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Posted 9 months ago

“The shoes were beautiful and fit perfectly, but there was a minor dent on the box. Delivery was fast (5 days), and customer support offered a partial refund for the box issue. Overall, a good experience.”

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Posted 9 months ago

“The product quality is excellent, and it fits perfectly, but the delivery took 10 days instead of the estimated 7. However, customer service was responsive and kept me informed, so I still consider it a positive experience.”

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Posted 9 months ago

“The sneakers were in excellent condition, but delivery took 9 days, which was slightly longer than expected. Still, I appreciate the product quality and ease of purchase.”

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Posted 9 months ago

“The sneakers are great, but delivery took a bit longer than expected (9 days). Overall, I’m happy with the quality of the product and the smooth checkout process.”

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Posted 9 months ago

“The sneakers were in great condition, but delivery took 9 days. While I love the product, the shipping time could be improved.”

Helpful Report

Posted 9 months ago

“The sneakers are great, and they arrived in 8 days. However, the tracking updates were a little delayed. Overall, a good experience, and I’ll shop here again.”

Helpful Report

Posted 9 months ago

“The sneakers were great, but delivery took 9 days, which was slightly longer than expected. The product quality was perfect, though.”

Helpful Report

Posted 9 months ago

“The sneakers are great, but the box arrived slightly damaged. Delivery was 8 days, which was decent, but I hope they improve the packaging.”

Helpful Report

Posted 9 months ago

Novelship Pte. Ltd. is rated 4.8 based on 8,373 reviews