Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.84

4.8 Rating 8,373 Reviews

99 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 8,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 1 star review on 29th November 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Vans are great and look fantastic, but the delivery time of 9 days was a little longer than expected. Still, the quality and service make Novelship worth it.”

Helpful Report

Posted 9 months ago

“The Jordans are iconic, and the quality is outstanding. However, delivery took 10 days, which was a little disappointing. I still trust Novelship for authentic sneakers.”

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Posted 9 months ago

“The shoes are excellent and fit perfectly, but the delivery took 8 days, which is a little slower than expected. Still, the authentication and packaging were great.”

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Posted 9 months ago

“The sneakers are stylish and comfortable, but delivery took 10 days instead of the promised 7. Overall, I’m happy with the product and will likely shop with Novelship again.”

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Posted 9 months ago

“The shoes are classic and arrived in great condition. However, it took 9 days for them to get here, which was a bit longer than I expected. The product quality made up for it, though.”

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Posted 9 months ago

“The shoes are amazing, but the delivery took 10 days, which was longer than anticipated. Novelship’s customer service was helpful, though, so I’m still satisfied overall.”

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Posted 9 months ago

“The shoes are amazing, but the delivery took 10 days, which was longer than anticipated. Novelship’s customer service was helpful, though, so I’m still satisfied overall.”

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Posted 9 months ago

“The shoes are exactly as described and fit perfectly. However, delivery took 9 days, which was slightly disappointing. That said, the product quality and customer service were great.”

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Posted 9 months ago

“The shoes are fantastic, but the delivery time of 10 days was longer than I expected. I’d recommend Novelship for their authenticity and quality, but I hope for quicker delivery next time.”

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Posted 9 months ago

“The shoes are great, but the delivery took 9 days instead of the 6 I was expecting. The tracking updates weren’t very detailed, but overall, the product quality made up for it.”

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Posted 9 months ago

“The shoes are fantastic, and the quality is top-notch. However, delivery took 10 days, which was a little longer than I expected. That said, the customer service team was responsive and kept me informed.”

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Posted 9 months ago

“The sneakers are great and authentic, but the shipping updates weren’t as detailed as I’d hoped. They arrived in 10 days, which is a bit longer than expected.”

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Posted 9 months ago

“The sneakers are iconic, and I love them, but delivery took 9 days instead of the 7 I expected. Customer service was friendly, though, which is a plus.”

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Posted 9 months ago

“The shoes are fantastic and fit well, but delivery was delayed by a few days, taking 8 in total. The tracking updates could have been better, but I’m happy with the purchase overall.”

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Posted 9 months ago

“The shoes are incredible, and the fit is perfect, but the delivery time was a bit disappointing at 10 days. Customer service was responsive, though, which I appreciate.”

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Posted 9 months ago

“The shoes are beautiful and exactly what I was hoping for. However, the delivery took 9 days, which was longer than expected. Still, the quality and authenticity make up for the delay.”

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Posted 9 months ago

“I love the shoes, but the delivery was slower than my previous orders—10 days this time. That said, they were well-packaged and authentic, so I’ll still shop here again.”

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Posted 9 months ago

“The shoes are great, but I wish the customer service had been more proactive about a slight delay in delivery. They came in 8 days instead of 6. I still trust the platform and will order again.”

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Posted 9 months ago

“I love the sneakers, but the delivery took a bit longer than expected—9 days instead of the estimated 7. The tracking updates could be better too. Otherwise, everything about the shoes is perfect.”

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Posted 9 months ago

“I’m happy with the product—it’s exactly what I ordered, but the delivery took 10 days instead of the 7 days I expected. Still, the shoes were well-packaged, and the quality is excellent. I hope for quicker delivery next time.”

Helpful Report

Posted 9 months ago

Novelship Pte. Ltd. is rated 4.8 based on 8,373 reviews