Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.84

4.8 Rating 8,373 Reviews

99 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 8,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 1 star review on 29th November 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shoes are amazing, but the delivery time could’ve been faster. It took 9 days to get here. Still, their excellent customer service and quality products make it worth it.”

Helpful Report

Posted 9 months ago

“The product quality was excellent, but the delivery took 10 days, which was slightly longer than I anticipated. However, the customer support was helpful and kept me informed. Overall, a positive experience.”

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Posted 9 months ago

“The sneakers are great, and Novelship’s service was solid. My only issue was the delivery took 10 days. Otherwise, the experience was smooth, and the product quality is fantastic.”

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Posted 9 months ago

“The slides are fantastic, but the shipping took about 10 days. Novelship’s customer service was very responsive, though, and made the wait more bearable.”

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Posted 9 months ago

“The customer service team at Novelship is great and very helpful. My Pumas arrived safely, but the shipping took 10 days, which felt a little long. Otherwise, everything was great!”

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Posted 9 months ago

“The shoes were exactly what I was looking for, and the quality was great. The only issue I had was that shipping took ten days. The customer service was helpful, though.”

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Posted 9 months ago

“The Ultraboosts are perfect, but the shipping time was a little longer than expected, around 10 days. However, Novelship’s customer support was great, and they kept me informed every step of the way.”

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Posted 9 months ago

“The Yeezys are awesome and exactly as expected, but the shipping took a little longer than I’d hoped — about ten days. Still, I’m satisfied with the quality and service overall.”

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Posted 9 months ago

“The shoes themselves are amazing — very comfortable and supportive. My only issue was the delivery took ten days, which felt a little long. But the product quality was worth it!”

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Posted 9 months ago

“The Air Force 1s are fantastic, but the shipping took about ten days. While that’s a bit long, the quality and customer service were great, so I’m still satisfied.”

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Posted 9 months ago

“The SB Dunks are awesome, and I’m happy with the product. However, the shipping time of ten days was a bit longer than I’d like. The service and quality were excellent overall.”

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Posted 9 months ago

“The Dunks are legit, and the quality is spot on. However, it took ten days for them to arrive, which is a bit longer than I’d hoped. Still, a reliable platform for rare sneakers.”

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Posted 9 months ago

“The Dunks are great, and the product quality is fantastic. The only issue was that shipping took ten days, which felt a bit long. Still, I’m happy with my purchase.”

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Posted 9 months ago

“The Stranger Things Cortez are super cool, and I’m happy with the product. The only downside was that it took ten days to arrive. Great service overall, though!”

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Posted 9 months ago

“The Blazers are awesome, and the product quality is excellent. However, it took ten days to arrive, which felt a bit long. Still, the service and communication were good.”

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Posted 9 months ago

“The NMDs are great, and Novelship handled everything professionally. It did take ten days to arrive, though, which was a bit longer than I hoped. Still, worth the wait for the quality!”

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Posted 9 months ago

“The Vaporflys are amazing for running, but I wish shipping was faster—it took nine days. That said, the customer service team was great, and the product quality is unmatched.”

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Posted 9 months ago

“The ordering process was straightforward, and the shoes are genuine. However, it took ten days to arrive, which was a bit longer than I expected. Still, great quality and good customer service.”

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Posted 9 months ago

“The Jordan 1s are a dream come true, but the delivery took 9 days instead of the expected 7. Still happy with the overall experience though.”

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Posted 9 months ago

“The Hyper Royals are awesome, but the delivery was slightly delayed. Still happy with the product overall.”

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Posted 9 months ago

Novelship Pte. Ltd. is rated 4.8 based on 8,373 reviews