Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.84

4.8 Rating 8,373 Reviews

99 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 8,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 1 star review on 29th November 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Novelship made my first sneaker purchase online super easy. I love the clarity in their process, and the shoes were perfect. There was a slight delay due to authentication, but it’s worth it for the peace of mind.”

Helpful Report

Posted 9 months ago

“Novelship really delivers on quality service. Although the authentication process added a slight delay, I’d much rather wait a bit longer and know the sneakers are legit. Highly recommend them for rare finds!”

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Posted 9 months ago

“I love my new Jordans, but I was disappointed that my first order got canceled because the seller couldn’t fulfill it. The second order went smoothly, though, and the shoes look amazing. I’ll definitely order again.”

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Posted 9 months ago

“Novelship has a fantastic selection, but they could improve their delivery time. That said, they were authentic and in perfect condition. I’ll buy again, but I’ll keep the wait in mind next time.”

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Posted 9 months ago

“I ordered adidas Gazelle Bold, and while the product was great, the delivery was slower than I hoped. The authentication process is a good touch, but I wish they could speed things up. Still, the quality of the shoes and service makes it worth the wait.”

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Posted 9 months ago

“Bought the New Balance 990v5 in a unique colorway that I couldn’t find anywhere else. Came in perfect condition but shipping time took longer than expected”

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Posted 10 months ago

“Bought the nike dunk low Syracuse and really appreciated the authentication checks. Shoes arrived a few days later than stipulated, but they were worth the wait. Will definitely come back for more shoes regardless”

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Posted 10 months ago

“Bought the Jordan 4 University Blue and was impressed with quality control. Shoes were authentic, but the packaging was a little damaged (small dent), which was a bit disappointing. Overall, happy with my purchase”

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Posted 10 months ago

“Ordered the Onitsuka Tiger Tokuten - it arrived quickly and the shoes looked alright, but the box had minor scuffs. Not a major issue, but worth mentioning for collectors”

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Posted 10 months ago

“Bought the New Balance 550 White/Grey. The process was simple, and shoes as described. Only downside is the shipping time - longer than usual. overall, it's worth it.”

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Posted 10 months ago

“Managed to cop the New Balance 2002R Protection pack – quality was perfect. Only thing is, the platform fees add up, so watch out for those if you're on a tight budget.”

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Posted 10 months ago

“love that they had the Yeezy Boost 350 V2 Beluga in stock – hard to find elsewhere. Quality was as promised, but delivery took a bit longer than I’d hoped. good experience otherwise”

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Posted 10 months ago

“I recently bought two pairs of sneakers - a Nike Uptempo x Supreme and a New Balance x JJJound from Novelship and while I’m satisfied with the experience, there were a couple of hiccups. Their site was easy to navigate, and I had no problems finding the sneakers I wanted. The checkout process was smooth, and I appreciated the variety of payment options. Even though the ordering procedure was flawless, the sneakers arrived a lot later than expected, which was a bit disappointing because I wanted to wear them for an occasion. The products were as described on the site itself - a bonus. Overall, I’m pleased with my purchase, but the delayed delivery was the only downside. I’ll definitely shop here again but hope for a quicker shipping experience next time x”

Helpful Report

Posted 11 months ago

“The site is user-friendly and made finding the Kobe Protro pair I wanted easy. I appreciated the detailed descriptions and size options available. shoutout to Novelship for sneaker shopping. A slight delay in shipping kept me from giving a five star, but the wide selection is the go-to for sneakerheads”

Helpful Report

Posted 11 months ago

“My sneakers arrived on time and in good condition, but the packaging could have been a bit more secure. The Nike Dunk Off Whites are incredible - he design and quality are top-notch, and they’re super comfortable. I highly recommend Novelship even if there's minor issues - just a few improvements in shipping packaging would make the experience a 5 star :)”

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Posted 11 months ago

“One satisfied buyet here 🫶🫶”

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Posted 11 months ago

“Shipping took so much longer than expected but novelship's support team was professional in dealing with my feedback. the shoes came though regardless.”

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Posted 11 months ago

“I've gotten a couple of nike uptempos from here, and i have to say i love them - its just the shipping that irks me since it takes a long time to get the goods to the other side of the world but that can't be helped i suppose.”

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Posted 11 months ago

“gave a 4 because their shipping took longer than mentioned. otherwise the kicks are good, its a good platform if you're looking for something that's uncommon around here.”

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Posted 1 year ago

“Love my Kobe Protros, got em from novelship after a friend told me to check it out. Got em a couple days ago but shipping took a long time. Other than that all's good.”

Helpful Report

Posted 1 year ago

Novelship Pte. Ltd. is rated 4.8 based on 8,373 reviews