Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.79

4.8 Rating 11,620 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 11,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 6th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“呢個價錢買到呢個質素，真係抵到笑，完全覺得自己買啱咗。”

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Posted 2 months ago

“Really happy coz I got the kicks right on schedule. Landed exactly when expected, smooth experience all around.”

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Posted 2 months ago

“Felt like a bestie ngl, the rep is really chill while interacting, and obviously they really made it easy.”

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Posted 2 months ago

“They served the customer really well, fast response. The rep broke everything down clearly and got me sorted quick.”

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Posted 2 months ago

“Had a fantastic deals on these and for the quality, this felt like a straight-up win.”

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Posted 2 months ago

“All is really good, they were very professional. I got the package came clean and sturdy, zero worries.”

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Posted 2 months ago

“They handled my fussy queries really well, thumbs up sia. Great experience buying it from here.”

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Posted 2 months ago

“Had my trainers on my hands with a really great packaging, very professional. Box came clean and firm, open already feel satisfied.”

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Posted 2 months ago

“Been trying to buy this since last year, but shoes were sold out elsewhere. Finally found it here with a decent price with discounts, with the price i paid honestly feel quite huat, no regrets.”

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Posted 2 months ago

“Had a few talk with the staff and they explained everything clearly. Didn’t feel rushed at all, very steady service.”

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Posted 2 months ago

“Shipping was bareable, i got the kicks right on schedule. Reached my place without any hiccup, timing was really on point lah.”

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Posted 2 months ago

“I was very sceptical about ordering as I live in the UK and I had never used Novelship before but I really wanted these football boots that I just couldn't get over here. My order didn't start great which was my own fault as I ordered a US size instead of UK size. I can honestly say Novelship were so helpful right from the start sorting my mistake out and always emailed me back. Very helpful and polite staff. Then the boots arrived which I was also sceptical about but they were perfect and authentic. I would definitely order again and would recommend anyone else too Well deserved 5 stars. Thank you”

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Posted 2 months ago

“BUYER BEWARE!!!! Get your size right as they only return 1/3 of what you paid. I was so disappointed as measured my foot and shoes clearly run small. Not a consumer problem, rather they should make it clear if particular brands run small especially first time buyers. Would never purchase again based off how difficult it is to exchange or return. Never again!”

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Posted 2 months ago

“My order never arrived, despite the support team confirming twice that the order is on its way. Got cancelation notice and now its not clear how i get refunded. Not recommended to use this company.”

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Posted 2 months ago

“My order was placed on 2nd of jan with add on payment for express shipping. Guarantee delivered on 7th jan..but till now(10jan) dint recive anything. The delivery progress just indicate seller shipped out from 5th jan until now...”

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Posted 2 months ago

“My order has never been shipped”

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Posted 2 months ago

“don't buy because you will regret it Novelship has confirmed it as original but I got fake sneakers and they are not able to refund me but I will deal with the state authorities because it is a crime to pay 509.68 pounds for a pair of Alexander McQueen sneakers there it says 100% authentic but in fact I got a fake it had a plastic smell”

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Posted 3 months ago

“Got it in my hands right on time, without any hassle and no scratch at all. Very satisfied!”

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Posted 3 months ago

“They had the best and competitive price, so decided to give them a try, and really satisfied. But, they took a bit to ship, but quality’s spot on.”

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Posted 3 months ago

“價格實在、品質也好，只是出貨準備稍微久一點，但整體還是滿意。”

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Posted 3 months ago

Novelship Pte. Ltd. is rated 4.8 based on 11,620 reviews