Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.81

4.8 Rating 10,280 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,280 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 23rd December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kotak sampai elok, tak kemek langsung. Nampak diorang betul-betul jaga barang ni.”

Helpful Report

Posted 2 months ago

“Harga memang cun habis, quality pun mantap gila. Tak rugi langsung beli dekat sini.”

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Posted 2 months ago

“Chat senang nak guna, staf terus bantu bila ada isu dengan alamat. Cepat dan sopan, memang terbaik.”

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Posted 2 months ago

“Barang sampai tepat masa, cepat betul servis dia. Courier pun call dulu sebelum hantar memang bagus!”

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Posted 2 months ago

“Customer service cepat respon dan baik. Ambil masa sikit untuk confirm stock, tapi overall semua smooth je.”

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Posted 2 months ago

“The rep I chatted with was super helpful sorted my issue straight away, no mucking about. Thanks!!”

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Posted 2 months ago

“Price was fair enough for this quality, this was a total bargain soo happy!”

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Posted 2 months ago

“They shipped the wrong size first, but got the rematch with a new one. Took a couple of extra days, but the replacement was perfect all good.”

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Posted 2 months ago

“Delivery was bang on time, got the kicks just before heading out for the weekend. Couldn’t ask for better timing, mate.”

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Posted 2 months ago

“Chat was really good tho, got a payment hiccup and fixed it easily. Took a bit longer than expected, but they got it done in the end.”

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Posted 2 months ago

“寄送速度很快，準時到貨，包裹狀況超好。整個過程順暢到不行，真的很讚！”

Helpful Report

Posted 2 months ago

“客服超有耐心，幫我解決問題也解釋得很清楚。溝通起來很舒服，感覺很專業。”

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Posted 2 months ago

“包裝完整又乾淨，鞋盒完全沒壓痕。打開時還有新鞋味，超開心。”

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Posted 2 months ago

“價格實在又透明，品質超出預期。真的買到賺到，物超所值！”

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Posted 2 months ago

“價格實在又透明，品質超出預期。真的買到賺到，物超所值！”

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Posted 2 months ago

“The team came up to help with my payment issue right away, super polite and efficient. Love that kind of service.”

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Posted 2 months ago

“Seller sent the wrong size first, but they fixed it right away with a rematch. Took a few extra days, but glad that it came and no need to pay extra for anything!”

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Posted 2 months ago

“Everything was sealed properly, no dents or scuffs at all. Looked premium the moment I opened it.”

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Posted 2 months ago

“Price was fair and transparent, no surprise fees. Definitely worth it and will be back for another pair soon.”

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Posted 2 months ago

“Customer support was solid, they got back to me quick. Just wish the stock confirmation came a bit faster, but all good overall.”

Helpful Report

Posted 2 months ago

Novelship Pte. Ltd. is rated 4.8 based on 10,280 reviews