Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.79

4.8 Rating 11,620 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 11,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 6th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The package still did not arrive. The window for the delivery has long passed. I ordered it Nov. 26,2025 and now is Dec. 29, 2025. The company shown little effort to assist. Not a reliable company. Give back my money”

Helpful Report

Posted 3 months ago

“Got it on my hands on time, very quick dispatch, swift delivery. Rocked up right easy.”

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Posted 3 months ago

“As a first timer using this platform, decided to give them a try as they have a competitive price. The quality’s spot on for the money, satisfied!”

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Posted 3 months ago

“The delivery is really fast thoo, the timing solid, no delay at all.”

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Posted 3 months ago

“Price was really great for this quality, no additional extras.. really worth it sia.”

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Posted 3 months ago

“The package still did not arrive. The window for the delivery has long passed. The company shown little effort to assist. Not a reliable company.”

Helpful Report

Posted 3 months ago

“CAUTION!! This is a 5 star review for how dissatisfied, disappointed and frustrated my experience has been purchasing from Novelship!! Please read the 1 star reviews before purchasing from this website!! There shouldn’t be delays for orders to arrive once you’ve paid for the item. Refunds and cancellations are almost impossible!! Customer service replies are general replies like a robot is replying. Has to be the slowest system on the internet to order shoes from. Novelship DOES NOT store their shoes so you’re left waiting for sellers to source the shoe if they don’t have them in stock, which means you will wait longer than the estimated delivery time. Can’t express enough how dissatisfied this transaction has been and 10 days later, there has been ZERO progress from the seller which states at that first part of purchasing there is usually a 2-3 day wait for the seller to send the shoe but there is Zero development on that part as well as Zero development on processing my refund!! Novelship gets Zero Stars!!”

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Posted 3 months ago

“The support team was clutch, they got my problem sorted. Easy to talk to and straight to the point.”

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Posted 3 months ago

“Quick dispatch, swift delivery. Rocked up right on time, smooth as anything, mate.”

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Posted 3 months ago

“Shipping was fast, got the kicks right on schedule. Turned up exactly when they said it would, sweet as.”

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Posted 3 months ago

“Shipping was fast, got the kicks right on schedule. Turned up exactly when they said it would, sweet as.”

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Posted 3 months ago

“送貨時間安排得幾準，基本上都跟返承諾到手。成個流程順順地，算係幾滿意。”

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Posted 3 months ago

“客服回覆效率高，Had my question answered in minutes. 溝通起來很舒服，處理事情也很到位，給讚”

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Posted 3 months ago

“出貨速度很快，Arrived quickly, just as promised. 包裹準時到手，整個流程很順，真的很可以。”

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Posted 3 months ago

“Price was great, no hidden fees. Proper steal for the quality, well chuffed with it.”

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Posted 3 months ago

“Price was great, no hidden fees. Proper steal for the quality, well chuffed with it.”

Helpful Report

Posted 3 months ago

“Had my question answered in minutes. Super easy chat, really pleasant experience, eh.”

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Posted 3 months ago

“Packaging felt premium and safe. Box came spotless, sneakers looked fresh, love that.”

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Posted 3 months ago

“Packaging kemas, barang sampai elok!”

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Posted 3 months ago

“Chat was fast and helpful, CS terus settle soalan aku. Layan pun baik, memang puas hati.”

Helpful Report

Posted 3 months ago

Novelship Pte. Ltd. is rated 4.8 based on 11,620 reviews