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Novelship Pte. Ltd. Reviews

4.8 Rating 11,620 Reviews
96 %
of reviewers recommend Novelship Pte. Ltd.
Company Reviews Metrics Info
4.8
Based on 11,620 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Novelship Pte. Ltd. Reviews

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Sully
Verified Buyer
“Honestly the shoes came in good shape but delivery was a bit late but nothing crazy.”
Helpful Report
Posted 3 months ago
Anrdreqw
Verified Buyer
“first time buying here because price was cheap and turn out good thanks”
Helpful Report
Posted 3 months ago
Skix_90
Verified Buyer
“スニーカーの状態はとても良く、写真通りでした。正規品確認があるので安心できます。配送は少し時間がかかりましたが、許容範囲だと思います。全体的には満足しています。”
Novelship Pte. Ltd. 5 star review on 23rd December 2025
Helpful Report
Posted 3 months ago
田中
Verified Buyer
“Novelshipアプリは使いやすくて、商品検索もスムーズです。UIがシンプルで、サイズや価格の比較もしやすいと思います。全体的に操作が直感的で、スニーカー好きには便利なアプリです。”
Helpful Report
Posted 3 months ago
Adina Gross
Verified Reviewer
“OMG!!!!! I have never purchased from Novelship before but can tell you I am hooked. Their customer service is A+ and their delivery is amazing. Super happy and absolutely LOVE my shoes. The package is so clean and done impeccable. Thank you for making us a new customers we are super excited to buy more. Happy Holidays Novelship!!!!!”
Helpful Report
Posted 3 months ago
D3m0n1c
Verified Buyer
“Prices slightly high but the authentication process and overall service make it worth it so my pair came full legit”
Novelship Pte. Ltd. 5 star review on 22nd December 2025
Helpful Report
Posted 3 months ago
GAlley
Verified Buyer
“arrive in good condition and shipping is relatively fast i'd said!”
Helpful Report
Posted 3 months ago
Damien Chandler
Verified Reviewer
“Really disappointed, left high and dry by this company. Ordered some boots from the uk, paid for express delivery which I thought would be 3 days, which was a little misleading as it was 3 days to them then a few weeks to me as I was over seas. ups were supposed to to have a signed delivery which they just left on the door step with no signature. The parcel then went missing and I have not had a refund. No boots, out of pocket by £200+”
Helpful Report
Posted 3 months ago
Victoria Louise Elliott
Unverified Reviewer
“Had to chase and chase and chase for the shoes to be processed by the company….. and then in between there’s always one to two days in between someone response I have been waiting for a pair of trainers for over 15 days already they are for Christmas and I don’t even think they are going to arrive on time! So sorry really bad service here not good customer service or good shipping service at all! My gift of trainers are still not here with Christmas looming desperately!”
Helpful Report
Posted 3 months ago
Josh
Verified Buyer
“Got the kicks in my hands very quick, match perfectly with the schedule. No need chasing! great experience”
Helpful Report
Posted 3 months ago
Whistledownmaids
Verified Buyer
“Nothing to worry, I made a mistake and they help me with a super friendly way, without any back and forth, proper sound.”
Helpful Report
Posted 3 months ago
Jackson Huang
Verified Buyer
“包裝好實淨，鞋盒乾乾淨淨，完全冇損傷，做得好專業。”
Helpful Report
Posted 3 months ago
Jonathebrothers21
Verified Buyer
“All good, the shoes arrived on time, very quick dispatch, smooth as anything, mate.”
Helpful Report
Posted 3 months ago
Britanny
Verified Buyer
“The support team was the best so far, they were easy to talk to and straight to the point.”
Helpful Report
Posted 3 months ago
Tehtarikkunclue
Verified Buyer
“Harga betul-betul baik padu dengan kualiti. Rasa macam beli kasut mahal tapi bayar harga jimat.”
Helpful Report
Posted 3 months ago
Zahra
Verified Buyer
“Barang dibungkus kemas, kotak sampai elok tanpa rosak. Nampak betul mereka jaga barang.”
Helpful Report
Posted 3 months ago
Mason Gray
Verified Buyer
“They had my question answered in minutes, the team was really great and patient. Proper good service, mate.”
Helpful Report
Posted 3 months ago
Kexzia23
Verified Buyer
“The sneakers turned up exactly when they said it would, sweet as.”
Helpful Report
Posted 3 months ago
陳偉明
Verified Buyer
“呢間 Novelship 真係唔錯喎。啲嘢寄嚟香港算係幾撚快，冇拖到我火起。包裝都OK，件貨冇爛冇花。價錢唔算最平，但起碼唔呃人，整體嚟講都算抵。下次應該都會再幫襯。”
Novelship Pte. Ltd. 5 star review on 16th December 2025
Helpful Report
Posted 3 months ago
Jayjake20
Verified Buyer
“Price was really great tho, the quality hit way above expectations, solid pickup.”
Helpful Report
Posted 3 months ago
Novelship Pte. Ltd. is rated 4.8 based on 11,620 reviews
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