Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.79

4.8 Rating 11,620 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 11,620 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 6th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“checked and shoe was real legit and shipping take a week, cheers!”

Novelship Pte. Ltd. 5 star review on 11th December 2025

Helpful Report

Posted 3 months ago

“Quality ok, price ok. Shoe nice and feel like brand new.”

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Posted 3 months ago

“Got my package pretty early shoe all good”

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Posted 3 months ago

“BUY AT OWN RISK if you have money to throw away. I bought this New Balance Neo Flame on for SGD 346.46 on Novelship. Wore it for the first time on my recent trip (Dec 2025) and the fabric on front of the shoes tore after 4th day on my trip (see photos). What kind of quality assurance is this??? I have an existing New Balance 327 bought from local Singapore store front, wore it from more than 2 years and the current condition is still so good. No tear like this Neo Flame pair. You can see for yourself the state of the fabric tear between the two pairs of New Balance 327. There is no way this Neo Flame pair will be able to last at the look of its existing condition. Contacted Novelship for assistance to rectify the problem but they simply replied the order has exceeded 7 days from date of receipt. OMG! This is obviously a pro-seller company (who cares what problem customer has after buying the shoes??!!!) For BEST ASSURANCE = Buy from your local store!”

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Posted 3 months ago

“price was really great and the sneakers look bloody awesome. Feels like I scored a ripper deal, deadset.”

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Posted 3 months ago

“The shipping was real fast tho, it rocked up smooth with no dramas, proper tidy delivery, mate.”

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Posted 3 months ago

“包裝很穩，鞋盒完整無損，打開就覺得很用心，超級滿意。”

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Posted 3 months ago

“價格實在、品質又好，真的覺得超划算，完全沒踩雷。”

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Posted 3 months ago

“Packaging felt premium and safe, the sneakers looking fresh and no damage at all.”

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Posted 3 months ago

“Chat was really great they sorted everything real smooth. Super kind folks!”

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Posted 3 months ago

“送貨好準時，冇拖冇延。成個流程好順，真係幾爽。”

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Posted 3 months ago

“包裝好齊整，鞋盒乾淨冇花。拆開嗰刻真係覺得好正，質感滿分。”

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Posted 3 months ago

“Harga memang padu, kualiti pun mantap rasa macam menang besar bro.”

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Posted 3 months ago

“Barang sampai cepat, memang cantik timing dia. Memang puas hati weh.”

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Posted 3 months ago

“배송이 정말 빠르고 정확했어요. 일정 딱 맞춰서 와서 기분 좋았습니다.”

Helpful Report

Posted 3 months ago

“상담원이 너무 친절하고 안내도 깔끔했어요. 질문도 바로 해결돼서 믿음이 갔습니다.”

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Posted 3 months ago

“Got a real great deal for this kind of quality. I scored a wicked stock! THanks tho~!”

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Posted 3 months ago

“Shipping was on time tho, I got my kicks on schedule and showed up great, no dramas at all, mate.”

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Posted 3 months ago

“ORDERED NIKE FOR MY DAUGHTER AND WAS CHARGED EXORBITANT FEES....WHERE IS MY DAUGHTER'S NIKE ? THIS COMPANY IMPRESSES LIKE A SCAM, IF I EVER GET THE SHOES I WILL AMEND THIS REVIEW...”

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Posted 3 months ago

“Purchased a pair of fake doc Martin's from Novelship. They refused to refund money or take back item.”

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Posted 4 months ago

Novelship Pte. Ltd. is rated 4.8 based on 11,620 reviews