Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.77

4.8 Rating 12,447 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,447 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping was fast, trainers came 1 day early. Properly chuffed with that.”

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Posted 6 months ago

“I am "Extremely disappointed. I placed my order 4 weeks ago, with Novelship and I still haven't received my shoes. I’ve tried reaching out to customer service, but I haven't received a helpful response. Save your money and shop elsewhere "Scam alert! I ordered a pair of shoes on 18/03/2026 the payment was processed immediately, but the item never arrived. The parcel has been with customs since the 29/03/2026 due to no Declaration information not provided, and I have been emailing Novelship customer support for the past 4 weeks for there help in regards to this issue but I have not heard anything back from them I will be filing a dispute please be advised that Novelship is very unreliable i would not recommend them to anyone”

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Posted 6 months ago

“Bought a pair of Adidas 4DFWD in size 10 for around £105 (before their extra fees and delivery - totalled around £125). They arrived within around 10 days, I tried them on and unfortunately they were a little too short and narrow. Attempted to exchange for half a size up - not an option. Attempted to return them and after 3-4 days of "calculations" they came back and offered me a £33 refund. THIRTY THREE. I questioned this and they said after going the internal process, this is the amount they can offer me for a refund after taking into account a change in market value, plus any admin fees. I understand the admin fees and the fact I'd have to pay for the return carriage, but claiming that the shoes have lost 60-70% of their value in the 2 days I had them - despite them being completely unworn with all original tags - is ridiculous. I asked to see their "internal processes" and calculations so i could try and figure out how they came to the figure of £33, and they refused. I have reported them to Trading Standards and will be emailing them every single day complaining. Steer well clear.”

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Posted 6 months ago

“Do you really think someone will spend 2 grand on a $70 pair of Nike’s???! As Dickie Roberts would say… You’re Nucking Futz😂🤣😂🤣”

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Posted 6 months ago

“Shoes came in perfect condition, few days after expected delivery date due to customs. I’ll definitely be buying from the company again! Worth every dollar!!”

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Posted 6 months ago

“Wrong item”

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Posted 6 months ago

“The shipping was fast, trainers came 1 day early which is well mint. Smashing job.”

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Posted 6 months ago

“Absolutely class service. The packaging was strong and didn't get battered.”

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Posted 6 months ago

“Had a quick question and they got my problem sorted in no time, a pleasant experience. Proper brilliant team, cheers!”

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Posted 6 months ago

“Competitive price, decided to give them a try, satisfied. Spot on for the wallet, innit.”

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Posted 6 months ago

“Chat was fast and helpful when I needed a hand. The support team was really amazing, they helped me so much. Top lads, couldn't ask for better.”

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Posted 6 months ago

“最初のアイテムは検品落ちしたんだけど、ちょっと検品が厳しすぎる気もする。そのせいで配達は8日目か9日目に届いた。でもタイムリーに状況教えてくれてよかったし、最終的に届いた品物は問題なくて、デッドストックの未着用品だったからまあヨシとするわ。”

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Posted 6 months ago

“サポートチームがガチで優秀で、めっちゃ助けられたわ。根気よく対応してくれて、疑問が全部解決した。対応が早くて気持ちよく買い物できた。”

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Posted 6 months ago

“しっかり梱包されてて、輸送中のダメージもゼロ。梱包が高級感あって安心できたわ。傷一つなくて、梱包がちゃんと役目果たしてた。”

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Posted 6 months ago

“注文のサポートしてくれてマジで助かった。迅速なサポートのおかげでいい買い物ができたわ。”

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Posted 6 months ago

“処理に7日くらいかかったけど、その後の発送は早かった。6日で発送されて配送に4日かかったけど、全然アリ！予定通り配達されて、マジで満足してる。”

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Posted 6 months ago

“Barang pertama gagal pemeriksaan sebab dorang periksa ketat sangat, jadi barang sampai hari ke-8 atau ke-9. Akhirnya kasut yang sampai pun okey je, barang baru dan belum dipakai langsung, jadi kira okey la jugak.”

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Posted 6 months ago

“Harga paling murah aku boleh jumpa la! Bagus harga dia terang-terang, takde kena cukai pelik-pelik bila sampai. Dapat tawaran gempak untuk kasut ni, saje cuba, memang puas hati.”

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Posted 6 months ago

“Bantuan dorang tolong dengan pesanan aku dan semuanya cun. Bantuan laju, dan orang dia pun peramah sungguh.”

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Posted 6 months ago

“Penghantaran laju, dapat kasut ngam-ngam ikut jadual. Memang syok servis pantas macam ni.”

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Posted 6 months ago

Novelship Pte. Ltd. is rated 4.8 based on 12,447 reviews