Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.80

4.8 Rating 10,512 Reviews

97 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 10,512 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 15th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t even have time to stress about the shipping bcs it was fast, got the kicks right on schedule.”

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Posted 2 months ago

“Competitive price, decided to give them a try, and turned out it satisfies me. Quality’s really great tho, honestly didn’t expect it to be this good.”

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Posted 2 months ago

“The shoes came quickly just as promised. Timing was on point, exactly how it should be.”

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Posted 2 months ago

“It was securely packaged, not found any damage during shipment. Box looked crisp, sneakers came out fresh as ever.”

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Posted 2 months ago

“Got a fantastic deal on these. Price was clean, no additional stuff so really good spending!”

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Posted 2 months ago

“Fast support team, pleasant experience. They handled my order question super smoothly, satisfied!”

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Posted 2 months ago

“Opened the box and everything was spotless, like straight from the store. Great! thanks so much taking care of this package.”

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Posted 2 months ago

“Sampai awal sikit dari jangkaan aku, tak sangka secepat ni. Senang hati bila barang elok je sampai.”

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Posted 2 months ago

“Bungkus ketat, elok betul, tak ada calar atau rosak. Tengok pun tahu diorang memang jaga barang pelanggan.”

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Posted 2 months ago

“Harga memang tak makan dalam, apa yang dapat lagi best dari aku expect. Confirm repeat lagi.”

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Posted 2 months ago

“Staf dia friendly, jawab soalan aku satu-satu sampai settle. Memang senang berurusan, salute!”

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Posted 2 months ago

“Seller mula-mula hantar item tak berapa elok, tapi nasib baik dapat rematch cepat dengan seller lain. Pair baru yang sampai memang bersih dan cun lega jugak akhirnya.”

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Posted 2 months ago

“Really well price for Gucci pair come legit”

Novelship Pte. Ltd. 5 star review on 20th November 2025

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Posted 2 months ago

“Happy with the quality of the shoe and package. Nice.”

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Posted 2 months ago

“包裝好企理，鞋一對都冇花冇痕，專業感滿分。”

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Posted 2 months ago

“第一對唔過檢查，結果遲咗幾日先到，不過佢哋一路有通知情況，最後收到嗰對真係新淨，算係等得過。”

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Posted 2 months ago

“到貨比我想像中仲快，跟足時間，好準好穩陣。”

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Posted 2 months ago

“呢個質素配呢個價錢，真係抵到爆，完全唔後悔買。”

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Posted 2 months ago

“準時係準時，不過中間物流更新慢咗啲，但鞋收到好靚，所以都滿意。”

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Posted 2 months ago

“I finally found what's wrong with my order after you send me the email that the order is delivered (and in fact it is back to your office / warehouse / building); the contact telephone number is wrong. I demand a formal contact to me within 24 hours to update me the status instead of keep prompt me that there is error (this is the 5th time i re-type this complaint) and i get angrier; you shear try to block my complaint and i will find all the ways to do the formal complaint include but not limited to all relevant government departments really terrible and devastating experience from bad to worst”

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Posted 2 months ago

Novelship Pte. Ltd. is rated 4.8 based on 10,512 reviews