Novelship Pte. Ltd. Reviews

Name: Novelship Pte. Ltd.
Address: 2 Gambas Cres, #07-24, Singapore, North East Community Development Council
Rating: 4.77

4.8 Rating 12,338 Reviews

96 %

of reviewers recommend Novelship Pte. Ltd.

Company Reviews

Metrics

Info

4.8

Based on 12,338 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Novelship Pte. Ltd.:

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, apparel, collectibles, and trading cards.

Novelship is a platform for buying and selling 100% authentic sneakers, streetwear, and collectibles. With over 500,000 items from authorized sources, we ensure every product is verified, so you can shop with confidence. Trust Novelship for a seamless experience and unmatched authenticity.

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Novelship Pte. Ltd. 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“發貨好快，對波鞋準時收到。同承諾一樣送到，對個時間好滿意。發貨快，派送迅速。”

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Posted 4 months ago

“客服覆得快又幫到手，幾分鐘就答晒我啲問題。客服團隊真係好正，幫咗我好多。搞掂咗我個問題，超有誠意。”

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Posted 4 months ago

“Had to wait for approving the transactions, yet all the package looks nice. Great pick up!”

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Posted 4 months ago

“First item failed checks because I guess their checks are too strict. Luckily I got offered some alternatives. Still ended up with a mean pair of shoes, just took a bit longer to arrive.”

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Posted 4 months ago

“No unexpected duties when they landed in NZ. True steal for the quality, bro.”

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Posted 4 months ago

“Quick support, and the person was friendly. Chur for getting my order sorted so fast.”

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Posted 4 months ago

“Choice service, highly recommend. Very professional, the packaging did its job all the way down here.”

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Posted 4 months ago

“Swift delivery, what an absolute ripper. Shipping was fast, got the kicks right on schedule for the weekend. Spot on, mates.”

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Posted 4 months ago

“Ordered some sneakers but unfortunately the seller shipped defective one, which was a bit of a bummer. Luckily the team stepped in and found a new seller for me straight away. Ended up with a successful rematch, so it turned out alright in the end, mate.”

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Posted 4 months ago

“Had my question answered in minutes and they made my exchange easy. Bloody brilliant service from the crew.”

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Posted 4 months ago

“It's a true steal for the quality, I reckon. Heaps stoked with my new kicks!”

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Posted 4 months ago

“The team, they got my problem sorted out quick smart. Good on ya, mates! Longer than expected to come but still fine!”

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Posted 4 months ago

“The support team was really amazing, they helped me so much with my sizing question, friendly leh.”

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Posted 4 months ago

“Need to find a rematch because wrong items, so my delivery came on the 9th day. Even though it took a bit longer, I am glad to receive timely updates from them via chat. So still acceptable lor.”

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Posted 4 months ago

“Box was solid and perfectly intact, the packaging did its job. Trainers arrived in mint condition, very professional work.”

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Posted 4 months ago

“Shipping was fast and I got the kicks right on schedule. Super satisfied with the timeline.”

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Posted 4 months ago

“Found a real bargain here because the shoes were sold out elsewhere. Price was great with no hidden fees, totally a true steal for the quality.”

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Posted 4 months ago

“Absolutely shocking returns policy. Be prepared to not receive the money you pay for a product when you try to return the item. To return the shoes I ordered will cost me personally £180.00 !! That is made up of 2 shipping costs and 1/2 the value of the shoes I returned. Complete rip off and very unhelpful. Make sure you chose the right size otherwise you will fall foul of their corrupt practices.”

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Posted 4 months ago

“Securely packaged, no damage during shipment. Packaging felt premium and safe, keeping the whole thing looking fresh.”

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Posted 4 months ago

“Team was patient, got all my questions answered. Had my question answered in minutes, fr they killed it.”

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Posted 4 months ago

Novelship Pte. Ltd. is rated 4.8 based on 12,338 reviews