NOXEN Reviews

Name: NOXEN
Address: 1190a Papamoa Beach Road, Tauranga, Bay of Plenty Region
Rating: 4.93

4.9 Rating 1,144 Reviews

99 %

of reviewers recommend NOXEN

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice and warm and covers up my man bits when I put on my wetsuit. 🥰”

Helpful Report

Posted 2 years ago

“Happy with purchase”

Helpful Report

Posted 2 years ago

“Excellent poncho. Fabric is perfect and colour exactly as shown in advertising photo. I have since ordered 2 more for my family.”

Helpful Report

Posted 2 years ago

“Best hats ever…. No more yo say ………”

Helpful Report

Posted 2 years ago

“Father’s Day gift that the sons now want too.”

Helpful Report

Posted 2 years ago

“Great cosy product”

Helpful Report

Posted 2 years ago

“What a wonderfully coloured, useful and comfortable poncho, I love it.”

Helpful Report

Posted 2 years ago

“Awesome product especially for my daughter who feels the cold after swimming. I got so jealous of her having one, I needed to get one too. Washes up really well.”

Helpful Report

Posted 2 years ago

“Love the poncho. Great thick fabric. Awesome colour. Disappointed with following the size guide ended up with the wrong size and had to reorder. Great service re the delivery turn around time. Unfortunately I had to pay tracked courier fee $15 to return the first order and then my refund was paid quickly but less the shipping fee $10 so the savings made on sale were lost and ended up costing more for the product”

Helpful Report

Posted 2 years ago

“Love my poncho. Excellent customer service too 💜”

Helpful Report

Posted 2 years ago

“Great poncho and service”

Helpful Report

Posted 2 years ago

“Perfect towels and lovely friendly and helpful service when I mucked up sizes and had to exchange!”

Helpful Report

Posted 2 years ago

“Our noxen hoodies are fab for using our spa pool over winter. They keep us snug to and from the pool and are so soft and snuggly.”

Helpful Report

Posted 2 years ago

Hey Anna we are so glad to hear that, especially in this cold weather at the moment! Thank you so much for the positive feed back! Cheers.

Posted 2 years ago

“very happy with product purchase”

Helpful Report

Posted 2 years ago

Thank you Fiona, We are so pleased to hear that you are very happy with your product purchase. We appreciate your kind words and are delighted that you're enjoying the product. Thank you and Enjoy!

Posted 2 years ago

“Purchased the Pro Poncho as a birthday gift. Amazing customer service plus speediest delivery ever and, the recipient a very happy swimmer. Definitely recommend this company/product. 😊”

Helpful Report

Posted 2 years ago

Kia Ora Beverley, thank you so much for your support and we love to hear that it is getting some use in those perfect towel conditions! thank you again for your support and kind words!

Posted 2 years ago

“The Noxen towels I purchased are brilliant, my lids love them, we had an issue with shipping and when I contacted Noxen, Todd was great chasing this up and then sending a replacement as the original never cane, fantastic customer service”

Helpful Report

Posted 2 years ago

Hey there Robyn, thank you so much for your honesty here. So glad we could get that sorted and the kids are loving them, awesome for us to hear! Cheers.

Posted 2 years ago

“Great product, great customer service and I love the product that I received. It will make the perfect gift!”

Helpful Report

Posted 2 years ago

Thanks so much Serena! We greatly appreciate your kind words about our product and customer service. We're thrilled that you love the product and that it will make the perfect gift!. Thank you for continuing to choose NOXEN!

Posted 2 years ago

“Noxen poncho is awesome for to and from the pool so warm”

Helpful Report

Posted 2 years ago

Super handy for these cold days at the moment! Thanks so much for the support Vicky!

Posted 2 years ago

“Excellent service and product”

Helpful Report

Posted 2 years ago

Thank you so much Diane! We are delighted that you are pleased with our service and of course your towel! We strive to provide the best possible customer service and it's great to hear that you are enjoying the results!

Posted 2 years ago

“Postage was super quick. Love these towels”

Helpful Report

Posted 2 years ago

Thank you so much Olivia! We are so happy that you were pleased with your purchase and that you got your towel delivered super quick. We are delighted to hear that you love these towels!

Posted 2 years ago

NOXEN is rated 4.9 based on 1,144 reviews