NOXEN Reviews

Name: NOXEN
Address: 12b, Kopukairoa Boulevard, Papamoa
Rating: 4.93

4.9 Rating 1,136 Reviews

99 %

of reviewers recommend NOXEN

4.9

Based on 1,136 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

NOXEN 5 star review on 17th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a wonderfully coloured, useful and comfortable poncho, I love it.”

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Posted 8 months ago

“Awesome product especially for my daughter who feels the cold after swimming. I got so jealous of her having one, I needed to get one too. Washes up really well.”

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Posted 8 months ago

“Love the poncho. Great thick fabric. Awesome colour. Disappointed with following the size guide ended up with the wrong size and had to reorder. Great service re the delivery turn around time. Unfortunately I had to pay tracked courier fee $15 to return the first order and then my refund was paid quickly but less the shipping fee $10 so the savings made on sale were lost and ended up costing more for the product”

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Posted 8 months ago

“Love my poncho. Excellent customer service too 💜”

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Posted 8 months ago

“Great poncho and service”

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Posted 8 months ago

“Perfect towels and lovely friendly and helpful service when I mucked up sizes and had to exchange!”

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Posted 8 months ago

“Our noxen hoodies are fab for using our spa pool over winter. They keep us snug to and from the pool and are so soft and snuggly.”

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Posted 8 months ago

Hey Anna we are so glad to hear that, especially in this cold weather at the moment! Thank you so much for the positive feed back! Cheers.

Posted 8 months ago

“very happy with product purchase”

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Posted 9 months ago

Thank you Fiona, We are so pleased to hear that you are very happy with your product purchase. We appreciate your kind words and are delighted that you're enjoying the product. Thank you and Enjoy!

Posted 8 months ago

“Purchased the Pro Poncho as a birthday gift. Amazing customer service plus speediest delivery ever and, the recipient a very happy swimmer. Definitely recommend this company/product. 😊”

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Posted 9 months ago

Kia Ora Beverley, thank you so much for your support and we love to hear that it is getting some use in those perfect towel conditions! thank you again for your support and kind words!

Posted 9 months ago

“The Noxen towels I purchased are brilliant, my lids love them, we had an issue with shipping and when I contacted Noxen, Todd was great chasing this up and then sending a replacement as the original never cane, fantastic customer service”

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Posted 9 months ago

Hey there Robyn, thank you so much for your honesty here. So glad we could get that sorted and the kids are loving them, awesome for us to hear! Cheers.

Posted 9 months ago

“Great product, great customer service and I love the product that I received. It will make the perfect gift!”

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Posted 10 months ago

Thanks so much Serena! We greatly appreciate your kind words about our product and customer service. We're thrilled that you love the product and that it will make the perfect gift!. Thank you for continuing to choose NOXEN!

Posted 8 months ago

“Noxen poncho is awesome for to and from the pool so warm”

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Posted 10 months ago

Super handy for these cold days at the moment! Thanks so much for the support Vicky!

Posted 9 months ago

“Excellent service and product”

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Posted 10 months ago

Thank you so much Diane! We are delighted that you are pleased with our service and of course your towel! We strive to provide the best possible customer service and it's great to hear that you are enjoying the results!

Posted 8 months ago

“Postage was super quick. Love these towels”

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Posted 10 months ago

Thank you so much Olivia! We are so happy that you were pleased with your purchase and that you got your towel delivered super quick. We are delighted to hear that you love these towels!

Posted 8 months ago

“Great product and fast delivery. Always a pleasure to buy from Noxen. Thank You!”

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Posted 10 months ago

Thanks so much for the on going support we love to hear that Tina!

Posted 9 months ago

“Easy to order, Awesome communication, delivered promptly Love supporting local”

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Posted 10 months ago

Thank you so much for the amazing feedback Megan! We really appreciate your wonderful feedback about the ordering process, we are glad that you also value communication and prompt delivery as it's customers like you that help local businesses like ours succeed! Cheers.

Posted 8 months ago

“Excellent product, great service”

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Posted 10 months ago

Thank you so much, Pauline. We really appreciate your kind words. It's always such a pleasure to hear that our customers are satisfied with our product and service!

Posted 8 months ago

“Easy to order, liked how the system updated by 10% code to the 15% end of season sale code as it found a better discount for my purchase. Quick delivery, and great product. Brought for my daughter and she loves it!”

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Posted 10 months ago

Thank you so much Jane! Your review is so appreciated and we are so glad your daughter loves it as well. We're thrilled to hear that you found the ordering process easy and you love the product. We look forward to seeing you again soon!

Posted 8 months ago

“Love it thank.u”

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Posted 10 months ago

Thank you so much, Matt. So glad you love it!

Posted 8 months ago

“Good product quick easy service”

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Posted 10 months ago

NOXEN is rated 4.9 based on 1,136 reviews