O2 Reviews

1.4 Rating 898 Reviews
9 %
of reviewers recommend O2
1.4
Based on 898 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
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O2 1 star review on 18th April 2024
Jince Jose
O2 1 star review on 18th April 2024
Jince Jose
O2 1 star review on 18th April 2024
Jince Jose
O2 1 star review on 18th April 2024
Jince Jose
O2 1 star review on 18th April 2024
Jince Jose
O2 1 star review on 18th April 2024
Jince Jose
O2 1 star review on 18th April 2024
Jince Jose
35
Anonymous
Anonymous  // 01/01/2019
O2 customer service is appalling! All I want to do is upgrade my phone.
Helpful Report
Posted 10 years ago
Which network should I go with next after my O2 contract is up? Didn't think any customer service could be as incompetent as Orange
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Posted 10 years ago
rubbish customer service rubbish reception dodgy replacement service. And rubbish company. Sum up O2 is utter rubbish!
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Posted 10 years ago
O2 I tried this it didn't work. Made appointment with o2guru at strand 2day but its just been cancelled. Worse customer service ever!
Helpful Report
Posted 10 years ago
O2 is rated 1.4 based on 898 reviews