“The furniture we bought is 5 star, just a pitty the delivery took 4 months with no communication of the delay until I followed up. The website said 6 weeks max. I feel that this is false advertising.
It is also not stated clearly that the furniture is actually manufactured overseas which can delay delivery significantly.”
“I have been extremely pleased with the two purchases in all, thatr I have made from OakFurniture Store. The bed and more recently the bedside tables arrived intact, well protected both inside and out. The wood has a lovely light colour and finish, plus I am very happy with the style in reality. Delivery appeared unproblematic. I would recommend this business.”
“We had some good experiences of shopping furniture with Oak Furniture Store, we have spent a long time in the showroom to check the quality of each piece we are interested in ordering. The store sales are not pushy and left us to view, questions are answered promotely. We ordered a large Oak buffet unit onsite and very happy with the furniture quality and customer service. We would recommend Oak Furniture Store to others.”
“Good customer experience both onsite and online, sales assistant is very knowledgeable and patiently answered all our questions we have. We placed the order online, delivery is arrived in the second week, the furniture pieces we ordered are just brilliant.”
“The amazing team at Oak Furniture store couldn’t have been more friendly or helpful. LOVE our new solid ask dining table and look forward to all the good memories to come, sitting around with friends and family. The perfect addition to our space. Can’t recommend enough, and will certainly look forward to my next shopping experience!”
“I had my delivery arrived earlier this morning, I just wanted to say 'thank you' so much to the carrier who telephoned me first thing and kept me updated when they would arrive. I have now unpacked my glass unit, it is absolutely beautiful.”
“This company knows what their strengths are, their staffs are very knowledgable about the solid wood furniture. We Purchased the solid oak bookcase, which is beautifully made and it was packed really well too. It couldn't have been better, thank you for making this large furniture item online purchase so easy :-)”
“First time I have ever purchased furniture from the internet, and I have to say I was nervous. I am delighted with my purchase and would not hesitate in recommending this Oak Furniture company. The furniture is beautiful and exact to what the website says, so furniture and the service from this company was fantastic.”
“We bought an extendable dining table and chairs in February and are very impressed with them. They are very well made and finished. The staff were pleasant and helpful without being pushy, and delivery was on the day we requested. We would purchase from them again, and have already recommended the company to friends.”
“I worried a little especially with ordering furniture in case I had to return it but I couldn't find anything I liked locally. Very pleased with my purchase. 1. I didn't have to wait long. 2. It was on special. 3. It's lovely!!!”
“We bought 4 bookcases for our living/dining room and they are perfect. All arrived in excellent order. The colour is what we expected. Easy to unpack and set up (great that they didn't require any assembly). We'll consider this store again when we start looking for a new dining suite. Thanks.”
“It took 4 months to recieve the table we ordered. It is a very nice table but when we went on line to buy this table there was nothing clearly advising us that you were just a brokering agent who ordered these tables from overseas after we placed the order. We expected that you would have these items in stock within NZ to forward on to customers. You need to make that very clear to your customers.”
“I am very impressed by the high quality of this beautiful table and chairs at a reasonable prise. Delivery was fast and the furniture were well protected by thorough packaging.”
“I live in New York, found this amazing New Zealand company on Google when searching for furniture, we obtained the freight quote by email from Chrsitina for our order, which is very reasonable from New Zealand to America. Our order arrived around 9 weeks, they are very well packed without any damages, very happy with the service and indeed good quality solid furniture. Thank you very much.”
