O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.73

4.7 Rating 6,524 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 6,524 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Order delivered really quick by DPD....very efficient”

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Posted 1 year ago

“absobutely fantastic service a thank you bottle of Tilstar Whiskey delivered to the door in no time & a pic of the delivery! Brillent”

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Posted 1 year ago

“Fabulous selection of wines, great offers and fantastic, quick service”

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Posted 1 year ago

“Easy to order on the website, prompt acknowledegment and notification of delivery. When there was a problem with the delivery I emailed Obrien's and they replied almost immediatley, not an automatice reply but a personal reply telling me that they had contacted the courier and assuring me that if there was a further issue with the delivery they would rectify it and get my order delivered as soon as possible. The order was delivered the next day. This was excellent service.”

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Posted 1 year ago

“I initially received the wrong parcel, but a response from Hannah in O'Briens within 10 min of me emailing them about the mistake, which was very impressive and no questions asked, trusting as a customer and arrangement made to swop out with the correct one. Speedy and super service - Thanks”

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Posted 1 year ago

“Excellent wine selection and very fast delivery. I will definitely purchase again.”

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Posted 1 year ago

“Website was very user friendly, and the service was excellent. This was a gift for a friend, so was very happy with the service all round.”

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Posted 1 year ago

“First class service. Top class selection of wines. The description of the wines on the website was comprehensive and helpful. Very easy to place an order online. Delivered within two days.”

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Posted 1 year ago

“Excellent wines and excellent staff. Had to exchange 3 bottles and Hanah could not have been more helpful as were the staff in the shop.”

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Posted 1 year ago

“I was very satisfied with the prompt delivery. I purchased reduced items so was aiming for value. Haven't opened any purchased bottles just yet.”

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Posted 1 year ago

“I love your choices of Spanish Wine it brings me back to many happy times there.”

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Posted 1 year ago

“Great service, quick delivery, bottles safely packed. Will order again.”

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Posted 1 year ago

“Excellent service. A present for a friend who was retiring. Arrived on time . We'll done .”

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Posted 1 year ago

“Efficient and very professional”

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Posted 1 year ago

“All good - extremely quick delivery”

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Posted 1 year ago

“This order was delivered quickly. There was better alignment of vintages than the last order, when a large number of the vintages were different to what were ordered. This time only 2 were. A minor quibble I have is the amount of packing in which the consignment comes. Do you ever think of shipping with cardboard boxes with upright, criss cross cardboard panels, which would allow much less waste?”

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Posted 1 year ago

$Read O\'Briens Wine Reviews$

Hi Martin, Thank you for your feedback. My apologies that 2 vintages from the bottles that you ordered were not as advertised. Would you mind sending these on to online@obrienswine.ie so that we can get these amended as soon as possible? In terms of our packaging, all of our online orders are packed in transit friendly packaging and are packed in line with our carriers insurance standards. We apologise for its bulky nature but as a company we have committed to reducing our footprint with our packaging and so do not use single-use plastic in our shipping. Please note that the outer box is fully recyclable and the inner 'egg carton' packaging is fully compostable. If I can be of any further assistance please do not hesitate to contact me. Kind regards, O'Briens Team

Posted 1 year ago

“Very pleased with service & Wine. Thank you.”

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Posted 1 year ago

“Really liked the bottle of the eco bottle of wine, very innovative and great to see wine makers trying new things. The subscription is a great way to try wines you’d never pick yourself. Ordering and postponing deliveries is easy and delivery was great .”

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Posted 1 year ago

“Good selection.. free delivery over €100.. excellent service The wine is also generaly pretty good”

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Posted 1 year ago

“Fine range of wines. Tend to have difficulty with their website which is a pity.”

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Posted 1 year ago

$Read O\'Briens Wine Reviews$

Hi there! Thanks for the review and we're really glad to hear you like the wines. Sorry to hear you had difficulty with the website. We'd love to find out more and, hopefully, we can fix the issue and make it easier to use. If you have the time, please can you give us a bit more infomation via email online@obrienswine.ie? Kind Regards, The O'Briens Web Team

Posted 1 year ago

O'Briens Wine is rated 4.7 based on 6,524 reviews