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O'Briens Wine Reviews

4.8 Rating 8,039 Reviews
94 %
of reviewers recommend O'Briens Wine
Company Reviews Product Reviews
4,060
 Metrics Info
4.8
Based on 8,039 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read O\'Briens Wine Reviews
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Phone:

+353 1 2693139

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Caroline
Verified Buyer
“I ordered a 3 month red wine subscription as a gift for my husband and he loved it. Really prompt service and the wine we have tried so far as been very nice.”
Helpful Report
Posted 2 years ago
Mary
Verified Buyer
“Excellent delivery service”
Helpful Report
Posted 2 years ago
Karen
Verified Buyer
“Morning I did recieve a photo of the parcel left at the door As yet I haven’t heard from the family member if they got it . They maybe on holiday? Thanks Karen Naiken”
Helpful Report
Posted 2 years ago
Hi Karen, Thank you for your review. I have checked this with Dpd and have also contacted the receiver just to ensure it had got to the intended and happy to report back that your parcel has been received. Kindest regards, Gwyn
Posted 2 years ago
Deirdre
Verified Buyer
“Delivery was very prompt Pleased with the wine. The Prosecco I have not sampled yet - for an up coming occasion.”
Helpful Report
Posted 2 years ago
Scott
Verified Buyer
“Great service. Thanks”
Helpful Report
Posted 2 years ago
Paul
Verified Buyer
“Wine (a gift) was delivered in super quick time without hitch or fuss. Very easy to order online”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Am very happy with service on home delivery. Information and knowledge by staff concerning wine is top. So thank you.”
Helpful Report
Posted 2 years ago
Mariachiara
Verified Buyer
“Good products, service, and delivery. I recommend it.”
Helpful Report
Posted 2 years ago
Michael
Verified Buyer
“Highly recommend OBriens Wine excellent service and being online was so easy to place my order excellent service thank you again 😀”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Efficient service and with your delivery partner”
Helpful Report
Posted 2 years ago
Simona
Verified Buyer
“I got next day delivery, which was amazing.”
Helpful Report
Posted 2 years ago
Patrick
Verified Buyer
“Excellent, prompt service”
Helpful Report
Posted 2 years ago
Cathy
Verified Buyer
“Great value and very quick delivery , very impressed”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Fast and efficient delivery, it was great to have our wine delivered to our holiday home to save some space in boot!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“As always, excellent value and quality. The Bougrie Sauvignon Blanc was particularly good.”
Helpful Report
Posted 2 years ago
John
Verified Buyer
“The online ordering was easy to follow and our order reached us in 2-3 days. We were kept informed of the status of the order”
Helpful Report
Posted 2 years ago
Aurica
Verified Buyer
“Easy to surf the site and place an order. We had a small issue on delivery: we had a big order and we supposed to receive two boxes, but got only one. After emailing Customer service everything was sorted very quick and the second box was delivered the day after. Gwen even rang me and assured that the order will be delivered next day. Thank Gwen and the team. Very satisfied 😊”
Helpful Report
Posted 2 years ago
Dear Aurica, Thank you so much for your fantastic 5-star rating of O'Brien's Wine! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We are glad that you found our website easy to navigate and place an order. We do apologize for any inconvenience caused regarding the delivery of your big order. However, we are delighted to know that our Customer Service team was able to resolve the issue promptly. Gwen, in particular, ensured that the second box was swiftly delivered, and even went the extra mile to personally reassure you that your order would be received the next day. Thank you for acknowledging Gwen and our team for their efforts in ensuring your satisfaction. We strive to provide excellent service to all our valued customers, and your feedback is invaluable to us. Once again, thank you for choosing O'Brien's Wine. We look forward to serving you again in the future. Best regards, The O'Brien Team
Posted 2 years ago
Thomas Noel
Verified Buyer
“Excellent service”
Helpful Report
Posted 2 years ago
JIM
Verified Buyer
“Hi, last week my sone bought me 4 bottles of good wine and a gift card for €75.00 from O'brien in Waterford, to celebrate my 75th birthday. He thought I would like the Marqués de la Concordia Reserva 6 Bottle Case? That you had on offer at yhe time and the €75.00 would have covered the cost. I went to your Web page selected the case of wine and 2 other bottles to bring me just over the 100 euro to avail of the free postage. I tried for twenty minutes to get the 75 euro on the gift card recognised. So understandably no happy. If I am buying wine my first call is to O'brien at Ardkeen because they ate very good , helpfull and professional, and will be there again. The problem was that the gift card was not accepted by your payment system. Jim dunnejg@gmail.com”
Helpful Report
Posted 2 years ago
Dear Jim, I'm so sorry to hear you had difficulty with your gift card while shopping online. I will look into this straight away and contact you to get this issue resolved. Kindest regards, Gwyn The O'Briens Team
Posted 2 years ago
Judith
Verified Buyer
“Site easy to navigate.. I was ordering from France. Excellent communication at every stage and the bottle of vodka delivered very efficiently. Thank you !”
Helpful Report
Posted 2 years ago
O'Briens Wine is rated 4.8 based on 8,039 reviews
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