O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.73

4.7 Rating 6,529 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 6,529 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love Bougrier Sauvignon blanc and O’Brien’s service is excellent”

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Posted 1 year ago

“Items arrived in timely manner and they were nice and carefully packaged. Thank you ó briens”

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Posted 1 year ago

“fast delivery, well packaged, very happy with the service”

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Posted 1 year ago

“Perfect. Fast delivery. No complaints. All good.. I've ordered from them before, will order from them again.”

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Posted 1 year ago

“We were very pleased with the quick service and lovely wine we ordered twice in one month from O'Briens.”

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Posted 1 year ago

“Another perfect transaction by a repeat customer - excellent comms, packaging and rapid delivery.”

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Posted 1 year ago

“Excellent service., with speedy delivery”

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Posted 1 year ago

“Fabulous service”

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Posted 1 year ago

“Wide selection and very prompt turnaround times from order to delivery.”

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Posted 1 year ago

“Good service all round”

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Posted 1 year ago

“Excellent service thank u!”

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Posted 1 year ago

“Slow communication on shipping but it was over xmas so that is understandable but the wrong bottle was then delivered with no original Ruinart box, still waiting on feedback from O'Briens. Busy time of year, yes, but it was not that tricky of an order.”

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Posted 1 year ago

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Hi Alexander, Thank you for your feedback and I am so sorry about the mix up with your order. I can see that this has now been reshipped and a collection has been booked for the incorrect product. This has been raised with our warehouse manager who has scheduled a refresh training with the team re picking errors today. My sincerest apologies for any inconvenience caused. Kind regards, O'Briens Team

Posted 1 year ago

“Thank you. Order was perfect but delivery time specified by the courier on a txt message was two hours late!”

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Posted 1 year ago

“Quick delivery, on time, thank you!”

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Posted 1 year ago

“Fast and easy shopping from the website and item was a gift and was delivered in good time Will shop again”

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Posted 1 year ago

“Ordered a delivery for New Year’s Eve and received the order on the 04th of January. Won’t be ordering again”

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Posted 1 year ago

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Hi There, Thank you for your email. I am sorry that you were disappointed with the delivery time frame. Our offices and warehouse were closed for the festive period and reopened on January 2nd. This was signposted on our website and included with order confirmations that were placed in this period. Our team worked hard to get all orders out as quickly and efficiently as possible after the break and I can see that your order was delivered within 2 working days. Nevertheless, I apologise for any disappointment or inconvenience caused in relation to your New Years Celebrations. Kind regards, O'Briens Team

Posted 1 year ago

“Perfect, it was delivered with care, and the Fentons said the wine was delicious.”

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Posted 1 year ago

“Gwyn was fantastic to deal with - informative, professional, friendly and knowledgeable. Some good offers on quality wines also. It would be useful if the website allowed a mechanism for ordering multiple bottles to multiple addresses though, as I'm sure I am not the only one looking for this feature - hopefully you will have it next year, as multiple individual payments are time-consuming and inefficient.”

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Posted 1 year ago

“Very prompt service, I am currently in Australia on holiday and wanted to send wine to my friend. it couldn't have been easier delighted with the service and will definitely use again”

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Posted 1 year ago

“Delivered to wrong address, so thank you gift was not received”

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Posted 1 year ago

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Hi There, Thank you for your review. I am so sorry to see that this was delivered to an incorrect address. I have emailed you privately so that we can get this resolved. Apologies for any inconvenience caused. Kind regards, O'Briens Team

Posted 1 year ago

O'Briens Wine is rated 4.7 based on 6,529 reviews