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O'Briens Wine Reviews

4.8 Rating 8,025 Reviews
94 %
of reviewers recommend O'Briens Wine
4.8
Based on 8,025 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read O\'Briens Wine Reviews
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Phone:

+353 1 2693139

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“Easy purchase system and next day delivery.”
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Posted 8 months ago
“Quick delivery, great wine, all perfect”
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Posted 8 months ago
“Next day free delivery”
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Posted 8 months ago
“Great service, arrived quickly”
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Posted 8 months ago
“Excellent service ordered one day arrived the next. Thank you.”
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Posted 8 months ago
“Excellent service . Wonderful packaging . Very promp and good delivery service . All in all great company to do business with.”
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Posted 8 months ago
“I love O Brien’s wines! A nice selection of Vegan Wines, The Magnum bottles of Wine should be available for Delivery as it’s a great gift idea for Birthday’s etc”
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Posted 8 months ago
“Left cardboard boxes full of wine and spirits bottles in front garden during a storm. Boxes almost disintegrated with the rain. Secondly, as the delivery was alcohol it should not have left unattended. I believe this is against the law. I requested an alternative delivery time 15mins after receiving notice and it was ignored. This is second time alcohol was left unlawfully in front garden. I reported this two or three years ago and was told action would be taken. Clearly nothing has changed and I will reconsider in future using O'Briens.”
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Posted 8 months ago
Hi Paul, We’re really sorry to hear about this. Leaving alcohol unattended is unacceptable and not how we aim to operate. We take your feedback seriously and will feed this back to our courier to improve service. These are restricted and high value items, and orders are supposed to be returned to the depot if no one over 18 is available to sign for the order. We will investigate and follow up directly. Apologies for this poor delivery experience. Kind regards, O'Briens Wine Team
Posted 8 months ago
“Great service and value for top class wines. Have never not enjoyed any of the wine I habve bought. Delivered so soon after purchase. Hard to beat.”
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Posted 8 months ago
“O'Briens Wine are always reliable, fast and they stock some excellent products! Always happy with the service!”
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Posted 8 months ago
“Quick and easy service but poor delivery by courier”
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Posted 8 months ago
Hi Mike, Thank you for taking the time to give us feedback. Glad to hear the service was quick and easy. Sorry to hear the courier delivery didn’t meet expectations. If you would like to email us at online@obrienswine.ie with further details we can feedback to our couriers to help improve future deliveries. Kind regards, O'Briens Wine Team
Posted 8 months ago
“The service was excellent. My nephew Dan received the champagne in two days which was Saturday. Its usually 1 to 3 working days.”
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Posted 8 months ago
“Swift delivery”
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Posted 8 months ago
“Delivered in good condition and earlier than expected. Easy to order and efficient.”
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Posted 8 months ago
“excellent service”
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Posted 8 months ago
“Very quick service”
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Posted 8 months ago
“Very easy to order kept updated on the delivery. Will definately be using this service again.”
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Posted 8 months ago
“For the 2nd time, I clearly marked a delivery address as distinct from my address and for the 2nd time, the parcel was delivered in error to my address with no offer from O'Brien's to resolve this or divert the parcel. I will never use O'Brien's again, farcical!”
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Posted 8 months ago
Hi John, We’re really sorry to hear of ongoing frustration regarding delivery. Our couriers primarily use the Eircode provided for correct delivery. If deliveries are made incorrectly we will investigate and follow up. I have emailed you directly with full details of this order. Kind regards, O'Briens Wine Team
Posted 8 months ago
“Great range of wines at good prices. Very fast delivery”
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Posted 8 months ago
“Fantastic company with outstanding Customer Service ! A Christmas gift for my sister and her husband - they absolutely loved the wines and delivery was in 2 days - Wow”
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Posted 8 months ago
O'Briens Wine is rated 4.8 based on 8,025 reviews