O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.74

4.7 Rating 7,406 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 7,406 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Perfect transaction. I enjoyed browsing your vast selection of wines and we are enjoying my choices. Great service. Thanks a lot”

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Posted 2 years ago

“Excellent service. Delivery to door two days after order. reasonable priced too. Thank you”

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Posted 2 years ago

“I bought 6 bottles of red wine as a gift. The two Amarone wines were corked. This is the 2nd time in a row this has happened. I bought several bottles of the same Port at Christmas to be delivered to family members and the cork disintegrated on all of them. It seems to be an issue with more expensive bottles that may have been stored for longer.”

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Posted 2 years ago

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Hello, Thank you for your feedback I am sorry to hear that your wine has not arrived in the best condition. Our wine range is sourced and selected by our own wine buying team and I have forwarded your observations to them and thank you for bringing this matter to our attention. Please rest assured that I can send a replacement out to your address as soon as possible or a refund if that would suit you better. I will email you privately to arrange this Kind regards, O'Briens Team

Posted 2 years ago

“Fantastic service and speedy delivery. Recommend”

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Posted 2 years ago

“Incredibly slow service”

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Posted 2 years ago

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Hello, Thank you for taking the time to leave a review. I am very sorry to see that there has been a delay with your order on account of a damage in transit. I can see that this was reshipped and delivered but that this has delayed the usual time frame of 2-3 working days. Please allow us to sincerely apologise for the inconvenience caused. Rest assured that this feedback will be passed on to our delivery partners at our next meeting with them in hopes of preventing this from happening again. Kind regards, O'Briens Wine

Posted 2 years ago

“I’m in Sydney Australia. I went on line and found O’Briens to buy champagne for my nephew’s wedding gift. They received it! Thank you!”

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Posted 2 years ago

“It was a special birthday present. Arrived on time. Much appreciated”

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Posted 2 years ago

“Range of products excellent at competitive prices. Delivery arrangements via DPD very satisfactory!!”

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Posted 2 years ago

“Fast and efficient delivery. All good”

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Posted 2 years ago

“Excellent. All good. Many thanks.”

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Posted 2 years ago

“It was a special birthday present. Arrived on time. Much appreciated”

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Posted 2 years ago

“Easy to order. Great delivery. Lovely Wine”

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Posted 2 years ago

“Wine was decent and well priced 👍”

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Posted 2 years ago

“They are great value with prompt service”

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Posted 2 years ago

“Wine delivery on time and in perfect condition as ever”

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Posted 2 years ago

“Wine is excellent, as I expected. Just a note on the tape on delivery box. Very well boxed, but the tape had become undone. Stronger tape should fix it. Really good value. Thank you. Niall”

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Posted 2 years ago

“Great service from ordering to delivery”

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Posted 2 years ago

“As in the past the wines were perfect however the delivery was appaling and a reason for not continuing to buy from O'Briens. The fault lies with their courrier, DPD who on the past two occasions have notified me of a delivery window but then proceeded to leave the large boxes at my front door in clear view of passer bys”

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Posted 2 years ago

$Read O\'Briens Wine Reviews$

Hi Neil, I am so sorry to hear about your unsatisfactory experience with our courier. We expect a much higher standard for our customers and require an over 18s signature on all of our parcels due to the nature of the goods that we sell. I will pass your feedback onto the courier company and raise this concern at our next meeting with them. We hope to get to the bottom of this to prevent it from happening again. Please allow me to sincerely apologise for any inconvenience caused by this. Kind regards, O'Briens Team

Posted 2 years ago

“Good wines and service at a reasonable price.well done O'Briens !”

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Posted 2 years ago

“Great experience. Easy to order from the US online with delivery made in Dublin! The right product, was delivered on time and the updates regarding the progress of the order were appreciated.”

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Posted 2 years ago

O'Briens Wine is rated 4.7 based on 7,406 reviews