O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.73

4.7 Rating 6,524 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 6,524 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The online ordering was easy to follow and our order reached us in 2-3 days. We were kept informed of the status of the order”

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Posted 1 year ago

“Easy to surf the site and place an order. We had a small issue on delivery: we had a big order and we supposed to receive two boxes, but got only one. After emailing Customer service everything was sorted very quick and the second box was delivered the day after. Gwen even rang me and assured that the order will be delivered next day. Thank Gwen and the team. Very satisfied 😊”

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Posted 1 year ago

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Dear Aurica, Thank you so much for your fantastic 5-star rating of O'Brien's Wine! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We are glad that you found our website easy to navigate and place an order. We do apologize for any inconvenience caused regarding the delivery of your big order. However, we are delighted to know that our Customer Service team was able to resolve the issue promptly. Gwen, in particular, ensured that the second box was swiftly delivered, and even went the extra mile to personally reassure you that your order would be received the next day. Thank you for acknowledging Gwen and our team for their efforts in ensuring your satisfaction. We strive to provide excellent service to all our valued customers, and your feedback is invaluable to us. Once again, thank you for choosing O'Brien's Wine. We look forward to serving you again in the future. Best regards, The O'Brien Team

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Hi, last week my sone bought me 4 bottles of good wine and a gift card for €75.00 from O'brien in Waterford, to celebrate my 75th birthday. He thought I would like the Marqués de la Concordia Reserva 6 Bottle Case? That you had on offer at yhe time and the €75.00 would have covered the cost. I went to your Web page selected the case of wine and 2 other bottles to bring me just over the 100 euro to avail of the free postage. I tried for twenty minutes to get the 75 euro on the gift card recognised. So understandably no happy. If I am buying wine my first call is to O'brien at Ardkeen because they ate very good , helpfull and professional, and will be there again. The problem was that the gift card was not accepted by your payment system. Jim dunnejg@gmail.com”

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Posted 1 year ago

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Dear Jim, I'm so sorry to hear you had difficulty with your gift card while shopping online. I will look into this straight away and contact you to get this issue resolved. Kindest regards, Gwyn The O'Briens Team

Posted 1 year ago

“Site easy to navigate.. I was ordering from France. Excellent communication at every stage and the bottle of vodka delivered very efficiently. Thank you !”

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Posted 1 year ago

“Great selection of wines and regular offers, I've ordered several times and delivery is always quick”

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Posted 1 year ago

“Excellent, efficient service. My order was very carefully packaged and was promptly delivered.”

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Posted 1 year ago

“Very happy with the service”

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Posted 1 year ago

“i buy 3 pcs for the gift ,but without retail package,”

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Posted 1 year ago

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Hi Will, Thank you for contacting us. We will email you privately. Kind regards, The O'Briens Team

Posted 1 year ago

“Great service, most efficient👍”

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Posted 1 year ago

“Great resource for wine selection”

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Posted 1 year ago

“Great prices and fast free delivery”

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Posted 1 year ago

“Delivery came on time and wines were great”

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Posted 1 year ago

“Great service, great company to deal with”

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Posted 1 year ago

“Great wines and prompt delivery thank you”

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Posted 1 year ago

“Always quality wine at the most reasonable prices. Super selection. Very quick delivery and always securely packaged. Never disappoints, always delights. Thank you.”

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Posted 1 year ago

“Excellent prices and accurate on site. Fast delivery. Bottles were very well packaged ensuring no broken items upon arrival. Will definitely use this site again”

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Posted 1 year ago

“Very quick and efficient service”

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Posted 1 year ago

“excellent service - everything arrived as ordered”

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Posted 1 year ago

“Top quality service, Definately use this company again.”

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Posted 1 year ago

O'Briens Wine is rated 4.7 based on 6,524 reviews