“Hi Octopus, I'm think your question "Tell us how Octopus energy made you happy?" is totally inadequate.The word happy has to be to be replaced with ecstatic and over whelming. Where have you been for the last 50 years of my business life (although
I do much appreciate your existence has been far less) As well as the tariffs are very competitive the service is second to none especially compared with other providers I have personally encountered. I must take advantage with this text of thanking a young member of the Octopus energy team, Kainaat , who dealt with my application incredibly professionally and with kindness.
Thank you very much Octopus energy
Lawrence Jones
Octopus Acc No A-04c71B0D”
“Kieran had a great approach to my query. He listed to my concerns and addressed everything I ask with calm and a great manner. He gave me not only one options but a few which then I can choose from. It was great talking to him and set up my energy account with Octopus.”
“Kieran was lovely on the phone today. I called because our automatic transfer was stopped. He explain things clearly to me and got it all sorted out for us! Lovely experience and very quick.”
“Excellent customer service! The agent ( Thomas) was professional, helpful, and resolved my issue quickly. Very satisfied with the support I received.”
“Jake from Octopus was very helpful with advice concerning changing fixed tariffs and responded to all my emails within 12 hours and was very friendly.”
“Tom was incredibly informative & helpful setting up my account for a first time buyer. He explained everything coherently and assisted me with this. Thank you Tom!”
“To date our experience with octopus has been breath of fresh air. So straight forward, efficient and transparent and best of all, always directed towards the best interests of the customer. Just wish that other companies would learn from them and follow suit.
Thanks for your help today Gemma.”
