“I have just switched my gas supply to Octopus and this was handled by Emily who was absolutely brilliant. She called me back twice and exactly when she said she would which is rare these days! it was easy to get through and she was extremely knowledgeable. Such a good experience. Thank you for being so helpful.”
“Spoke with Dexter today in regards with opening an account with Octopus. He was great, full of energy, explained everything perfectly and gave 5 star customer service.
Thank you
Dayne”
“Called to sign up as me customer
Anne-Marie was brilliant
Knew what she was advising however seemed to have customer service running through her blood (such a rare thing these days)
Thank you Anne-Marie Octopus is very lucky to have you on board
Keep doing what your doing xx”
“Greg Jackson explained everything clearly with me and helped with any questions I had which made the transfer easy and I felt comfortable with my switch
Thank you”
“Areeba was very professional and personable. She was very knowledgeable and answered all our questions quickly and accurately. I would recommend them to everyone.”
“Areeba was very helpful, answered all of our questions and checked that we had understood all the points regularly. She was able to answer everything confidently and offered great advise.”
“Switching was made really easy - Amaan talked me through the options without giving me the hard sell, explained all the information I needed whilst just being a normal human being.”
“Pheobe was so patient dealing with my issue. It involved taking photos and emailing them - I am not very good with technology even phones. Pheobe explained so that I could understand fully and send what was required.
Excellent customer service and something I will be mentioning to my family and friends. Easily 5 star rating.”
