“Switched to octopus in the last few days, and already a fantastic service, Tom was amazing, exceptional knowledge of the available tariffs for my energy use, which is already saving me money, perfect would 100% recommend.”
“I had a call with Kieran today and overall it was excellent. He dealt with my switching to Octopus quickly and efficiently, clearly explaining everything in a pleasant manner. The whole process went quickly and I would definitely recommend Octopus”
“Just changed over to Octopus Energy and dealt with Greg Jackson who was a fantastic customer advisor! He answered all of our questions politely and made the switch very easy for us! Thank you so much Greg!”
“We rang Octopus as we recently switched over to them and we wanted to discuss the tariff we should go for. Areeba was so patient with us while we tried to understand the different tariffs and how to sign up for them. She very kindly talked us through the process and stayed cheerful and polite throughout! Thank you Areeba, you’re a star!”
“Amaan gave outstanding customer service when I called to enquire about switching my energy provider. Extremely friendly and helpful. Made everything clear and simple to understand. Refreshing to receive such amazing customer service!”
“Raiyan who helped me today kept me informed of what was happening. He was able to manually check my credit score from my previous address which really helped. He also waited for me to check I received the email he sent confirming the date you would take over my supply and the amount of the direct debit.”
“The person I spoke to helped me set up my account with ease! He was knowledgeable, and had a great sense of humour!
Thank you very much. One happy new customer!”
“I have just moved into a property that Octopus was supplying. Gave Thomas meter readings and he helped to open and shut the account down. Thomas was extremely helpful”
“Mollie helped me switch provider this morning, she seemed very efficient and put me at ease, was very patient when providing all the information I asked for, she seemed knowledgeable and took advice on anything she didn't know, and had me signed up in no time. It's taken me a while to make the leap and it's early days yet but so far so good.”
