“As a lady of a certain age, I have no idea about tariffs or computers or anything even vaguely technological, Dexter had a lot of patience trying to explain all that alien information to me, he has the patience of a saint and is probably going to need a stiff drink tonight. It all still sounds really scary but Dexter, you made the switching painless, thankyou. DEXTER IS KING.”
“Very quick answer on the phone Holly sorted everything very quickly thanks for your help no wonder British gas have lost so many customers they cant even answer the phone”
“I spoke to a gentleman called Luke. He initially put me at my ease when I said I just wanted to ask a couple of silly questions. Because of his knowledge, easy manner and general overall service, I signed up there and then, even when I wasn't planning to.”
“A lady called Sharna helped me today was very helpful and professional she answered all my questions and reassured me with any doubts I had how to do everything and explained all tarrifs to me to help me choose best option for me most helpful and professional and knowledgeable lady would recommend anyone to ask for Sharna for help and assurance in going with octopus”
“Excellent. Only short wait to speak to Felicity who listened and quickly and efficiently resolved my query. She was very pleasant and friendly and had a sense of humour. Octopus never fail to give first class service. Thank you.”
“Thomas was very helpful, I moved into a new flat and had no idea where anything was to get my readings, and he walked me through where I might find things and got everything all set up for me. Couldn't have been more helpful if he tried, absolutely fab.”
“Your colleague Pete was extremely helpful and friendly. He provided excellent customer service.
I would like to thank him for his help and support. I have fixed my existing account.”
“I spoke to areba today I must say she was very professional and more than accommodating, Areba explained everything clearly and helped with a problem I have, thanks for your help today many thanks Paul”
