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Octopus energy Reviews

4.4 Rating 9,862 Reviews
85 %
of reviewers recommend Octopus energy

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Octopus energy 5 star review on 10th October 2025
Ray Armstrong
Octopus energy 5 star review on 20th May 2025
Alex
Octopus energy 5 star review on 16th May 2025
Jane
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 30th April 2025
Anonymous
Octopus energy 5 star review on 12th April 2025
Ron TANSER
90
Anonymous
Anonymous  // 01/01/2019
Just quick and helpful. Had a really easy transfer and the agent was just lovely. Thank you
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Posted 6 months ago
Multiple team members supported me through a very unique enquiry. I was provided with timely feedback and helpful resources, in aid of my financial challenges. A big shout out to Grace, Luke & Sam!
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Posted 6 months ago
Multiple team members supported me through a very unique enquiry. I was provided with timely feedback and helpful resources, in aid of my financial challenges. A big shout out to Grace, Luke & Sam!
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Posted 6 months ago
Quick and efficient service got everything sorted within a few minutes happy with the service provided
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Posted 6 months ago
Speed and efficiency of the Customer Services Agent.
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Posted 6 months ago
easily sorted my account by mark h coy 10. very helpful and knowledgable.
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Posted 6 months ago
Good advise
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Posted 6 months ago
The phone was answered quickly and the operator, Sammy, was very helpful and swiftly able to sort out my enquiry.
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Posted 6 months ago
Very helpful and sorted out very quickly excellent service ,thank you
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Posted 6 months ago
Super friendly and approachable. Very quick service and cleared the matter up simply. Happy with today's contact Thank you
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Posted 6 months ago
Spoke with a young lady named Garima who was very patient, helpful and efficient with my query. Many thanks
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Posted 6 months ago
Enquired about priority register due to medical issues and Joy was a wonderful help and send an electric blanket for help in colder months. Really much appreciated and felt greatly supported
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Posted 6 months ago
Helpful service, thank you
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Posted 6 months ago
Helpful service, thank you
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Posted 6 months ago
Our query was not straight forward ( FIT rates / Solar panels etc) and the Customer Services guy was well informed, very helpful and also patient making sure we understood how our account worked. A good and positive experience.
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Posted 6 months ago
Query resolved quickly and efficiently
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Posted 6 months ago
Called them up to see if my payment declined , spoke to Shuab(what a guy by the way) was able to sort me out and send on my way, quick and efficient.
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Posted 6 months ago
Very helpful and promptly dealt with my issue. It was sorted instantly! Very happy!
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Posted 6 months ago
As always very helpful
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Posted 6 months ago
Very helpful and polite thanks
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Posted 6 months ago
Octopus energy is rated 4.4 based on 9,862 reviews