“I Spoke with Thomas to get a new account setup after moving into a property supplied by octopus. He walked me through the options and was able to get the account setup promptly. šš»”
“Iām really impressed with the service I received from Nathan cov12 today. He was able to move my rather complicated case forward to the next step where many others had failed. Many thanks”
“Had smart meters installed by excellent engineers who unfortunately had no in-home displays left in their van ā a quick call to customer service and one is being sent out for me. I have always had great service from Octopus.”
“I had a problem with my smart meter connection. I got through to an operator quickly and all was sorted quickly and efficiently by Kieran who gave excellent service.”
“The member of staff called Val who I got today 3/12/24 was absolutely brilliant,listened ,under stood ,explained and resolved my issues.thank you ,such a pleasure to be treated so nice too ,such a positive and amazing member of staff .”
“I've had my first call with Octopus Energy today since I've moved recently, and Mylah was lovely and really helped me step by step with all of my questions and concerns, walked me through the process of signing up, and even gave some nice tips as well. Overall, I've received great customer service so far, even though I'm just starting out with OE. Thanks Mylah!”
