“My phone call was answered very promptly and I was dealt with by a talented individual (not a machine or a bot!) - I received very friendly, courteous and yet professional service from a very polite customer representative called Sam, who managed to resolve a complex issue with great ease and skill. Sam rapidly found a resolution to my issue and managed to conclude matters very smoothly - It is very refreshing when that happens - something I have not experienced for quite a while from the competition - Thank you Sam and Octopus Energy!!”
“I recently moved home and stuck with octopus has my energy provider. The team were fantastic in helping me through this transition especially shuab who was fantastic”
“I was setting up a new account with Octopus and had a fast and seamless service offered by Raiyan who was friendly ,polite and efficient.
I was so happy with the service”
“Amazing service, not yet set up my account due to server problems however connor talked me through what would happen next, the tarrif options and will be in touch again soon to help finish the rest. Great communication and help!”
