“I signed up to Octopus Energy today, I spoke to Uzair and he was so helpful and knowledgeable. He put me at ease with my choice of tarrif and I'm very happy with all the help Uzair gave me. Thank you Uzairđź‘Ś”
“As an existing Octupus customer I had an enquiry re EV plans due to the imminent purchase of our first Electric Vehicle.
Emily was really helpful and explained my options and the process.
Great service, thanks Emily.”
“Mo was very helpful, friendly and approachable in talking through options after I'd been struggling to understand doing this online.
He's an asset to the team and I really appreciate his calm and patient nature”
“I am very satisfied. This is not the first time I have been contacted them and I would like to say, They are understandable, polite, informative and always happy to help. I extremely recommend octopus energy”
“I have had some issues with our new gas meter and rang to get some advice. Eloise was so professional and so helpful, most providers you deal with are so robotic and not sincere.
She is an asset to Octopus”
“I had some confusion regarding my energy bills and had to call customer care for rectification. Niall was very helpful and answered all of my questions, taking time to explain all the details. He also provided me with post-call instructions via email on steps to take to make sure I don’t run into more confusion. 10/10 customer care. I’ll always recommend Octopus energy!”
“I rang just after 9am this morning the call was answered very quickly, I spoke to Joseph as I couldn't read my gas meter . Joseph sorted the problem out very quickly without rushing me. As well as doing that he advised me to send photo of my meters to the email address, so hopefully that will go to someone who can solve that problem quickly and efficiently as Joseph.”
