“I sent an email to you about smart meters and about something I did not understand.I received emails from a lady called Grace. Her emails were very polite and very helpful and put my mind at rest completely. She also replied to them very quickly. All i can say is " well done Grace! ".”
“I rang to find out the best tariffs to have following installation of solar panels and an air source heat pump. I spoke with Pete S who was excellent…he was able to fully clarify details of the different tariffs and recommend the most suitable for my requirements. Pete was very knowledgeable,efficient, positive and a friendly manner - and also stressed how I could get back to him if I have any further questions or need more help”
“Tom was very helpful and knowledgeable explaining the tarrifs I was interested in and switching. I recieved information on EV tarrifs and Exporting. Easy to understand the process and the next steps.”
