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Octopus energy Reviews

4.3 Rating 8,039 Reviews
82 %
of reviewers recommend Octopus energy

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Octopus energy 5 star review on 20th May 2025
Alex
Octopus energy 5 star review on 16th May 2025
Jane
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 16th May 2025
Lana
Octopus energy 1 star review on 30th April 2025
Anonymous
Octopus energy 5 star review on 12th April 2025
Ron TANSER
Octopus energy 1 star review on 10th April 2025
Jamesc
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Anonymous
Anonymous  // 01/01/2019
Excellent supplier with lowest prices. Easy switch and green energy. What's not to like? Here's my link for free £50 credit share.octopus.energy/ reed-puma-403
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Posted 5 years ago
I had brilliant customer service, and lowest price! So helpful and responsive, and a great deal! Recommend 100%.
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Posted 5 years ago
Have been with the company 3 months no trouble whatsoever getting £50 credit for me and my sister. Because she has just joined. My bills are considerably down very prompt giving you statements the best I have been with so far
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Posted 5 years ago
Great customer when switched in last few weeks. Easy process and good range of tariffs. If you switch to them use this link and you can credit £50 to your account and mine! https://share.octopus.energy/pure-newt-277
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Posted 5 years ago
Having now been with octopus energy for a year I cannot recommend them high enough. Their estimate and price for my usage/cost was spot on (unlike other suppliers who's estimate was low and bumped up my monthly charge soon after joining). My account visibility is clear (again unlike others I've used which seem to try and confuse), and i can get a refund frommy octopus account without having to jump through hoops if I find that my usage for a period is low. On top of that I get a chance to win credit to my account every month and can leavevsithout penalties whenever I want, but that I would. One of the best, and cheapest energy suppliers I've come across. Also if you use the link below as a recommendation, you get £50 credit to your account when you switch....can't be bad. Just use the following removing the spaces https:// share.octopus.energy / azure-dog-74 or go to their website and use azure-dog-74 as the recommendation code
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Posted 5 years ago
Been with them over 2 years now and will continue to do so, great service and great prices. They give you 50 pounds for signing up as a referral and then if you refer someone you get 50 each time, or 100 If it’s a business! Check it out for definite... use the below link to get 50 pounds off! Share.octopus.energy/dusk-hawk-983
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Posted 5 years ago
Been with them over 2 years now and will continue to do so, great service and great prices. They give you 50 pounds for signing up as a referral and then if you refer someone you get 50 each time, or 100 If it’s a business! Check it out for definite... use the below link, and remove the space after the word energy Share.octopus.energy /dusk-hawk-983
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Posted 5 years ago
I lost my job due to covid 19.Emailed to let them know.Got a reply They reduced my tarrif by £38:36 and we're also willing to defer payments for two months.Customer service brilliant.They will bend over backwards to help you.
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Posted 5 years ago
Good rates
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Posted 5 years ago
Been with Octopus for a while now and would recommend - always great customer service. If anyone wants to sign up with a discount feel free to use my £50 off link :) www.share.octopus.energy/lucky-fish-619
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Posted 5 years ago
Fantastic company with great rates and customer service and you get 50 pounds every time you refer someone Use my link Share.octopus.energy /dusk-hawk-983 (No space after energy)
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Posted 5 years ago
Couldn’t fault this company at all with their energy rates and ways to save with their referral scheme etc You get 50 for joining via a link, use mine and check out the differences. Iv been with them nearly three years now Share.octopus.energy Then put /dusk-hawk-983 (put the / straight after energy)
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Posted 5 years ago
I've been with Octopus for a year and I have had a good tariff and fantastic customer service. They are even warning me my tariff will expire soon and informing me of my options. Transparent. If you sign up using this link, you get £50 credit and another when you refer other people. For £50 off, copy-paste https://share.octopus.energy/sky-stone-55 Enjoy!
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Posted 5 years ago
Great value. Much cheaper than big 6 and renewable electricity
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Posted 5 years ago
I switched from SSE to Octopus; I found their customer service and transparency/helpfulness on their tariffs refreshing! In particular Tamara Vujinovic was extremely helpful; always coming back very quickly to answer any questions and assist in any way. It is wonderful to email a company in this day and age and get a response within 24 hours and not the usual generic "we will get back to you in X days ..." I recommend them.
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Posted 5 years ago
I have been with octopus since they took over from the coop and it's been really good so far I have had a couple questions over the past months and they answered them all very quickly on their phone and email systems. Regarding smart meter installation and referring a family member. Long may it continue my only worry is as they get bigger the service may drop but I hope not.
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Posted 5 years ago
Great company, good prices, nice customer service. Fancy a 50 when you decide to go with them? share.octopus.energy/fun-briar-458
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Posted 5 years ago
Renewed for second year, I'm on dual electricity/gas with smart meter. No problems so far, prices one of the cheapest. The easiest process of switching I've expierienced No early exit fees so it's good too if you like shopping around more often You can get 50 credit if you go through my link so I will get 50 too :) thanks share.octopus.energy/ocean-mink-871 Martin
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Posted 5 years ago
I changed over to Octopus just over a months ago, transferring easily and smoothly and it is the best thing I have done. I can't believe how good they are, their customer service is exceptional, via email, I no longer have to hang on the phone for hours ending up stressed and frustrated. Their administration via email is absolutely spot on. I gave my meter readings yesterday afternoon and straight away I had my bill - it was laid out simply and easy to understand, showing my readings, how much Gas and Electricity I had used etc. I am really happy with the price. Have not had any reason to contact them as all so far has been fine.
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Posted 5 years ago
Update 7 months later Octopus has been prompt, efficient and maintains competitive prices. I am considering changing to a cheaper tariff, but the ease of dealing with the company weighs in their favour.If you are considering joining octopus, you can register using this link to get £50 credit https://share.octopus.energy/sky-stone-55
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Posted 5 years ago
Octopus energy is rated 4.3 based on 8,039 reviews