“I transferred to Octopus a couple of years ago due to the tarifs lower than other suppliers.
I deal with my own account online,submit my own meter reads and add DD change dates and amounts according to charges and not massively being in credit.
As a customer I take responsibility for my readings and controlling my account. Understandably not blaming the price rises on the energy supplier. I understand the system thats why.
Octopus Energy is a good company I have no complaints at all in over 2 years with them”
“We had cause to need the customer services team at Octopus and they really tried hard to help sort out the issue we had. I would definitely recommend them to anyone looking around for a reliable energy provider.”
“I recently changed to this company and was pleasantly surprised to find an email address to which I could send my queries and which were answered within a day or two. The energy company I left just sent acknowledgements took days to give an answer and then gave answers nothing to do with the query. So I am very impressed with the customer service of this company. One of the reasons I chose this company was that if you left them they did not charge exit fees.”
“Hi, I have been with Octopus energy for 18 months without any problems. Switch now to get the best deals. Use my link below (simply copy and paste into your browser) to get £50.00 off your first bill or if you are a business £100.00.
share.octopus.energy/ruby-kiwi-10
Octopus are the cheapest at the moment for my postcode”
“Joined Octopus Energy recently, competitive prices and great service - use my link for £50 CREDIT towards your upcoming bills when switching
share.octopus.energy/
denim-sun-5”
“Octopus energy is a very fair and helpful company who always listen to their customers needs and have been rated by which as being the best energy supplier”
“Great service from Octopus energy
My smart meter was not working properly phoned octopus and could not believe they had a engineer at my house within two hours who fixed the problem I was very impressed would recommend
Octopus 100%”
“I have been with Octopus over a year, and it is the best move I have ever made. Have now mived to Green Energy Supply with them which is excellent- best ever price for Dual Fuel I have ever had. Excellent customer service who are always happy to help, also polite, and friendly, which gives me so much confidence in having Octopus as my energy supplier. A huge thank you to all. 👌.”
“I have been an Octopus Energy customer about five years. I rate then as a super company, why? …….
I pay less now on standing order than I did five years ago with a different provider;
The billing is straightforward;
The choice of different tariffs is limited and therefore makes the choice easier and less confusing;
The bill will tell you if there is a cheaper tariff for you and how much you may save;
If I have a query or question, I e-mail and get a result quickly and clearly;
I have recommended a few people and get rewarded for my trouble, which I would do regardless of the reward.
Thank you Octopus!”
“I love Octopus energy. They have real people like Krystal, who respond more quickly than you think they are going to. I have had so much stress from awful customer service elsewhere( and cancer twice) that a smiling efficient email is worth a lot.”
“Wow I was on the fence about going with these guys until I read the angry comments about how they pulled ads from GB news. Couldn't be happier to join up now.”
“Great service and good deals - moved from Bulb which was a shambles. Even more impressed with your stance on GB News which shows that organisations can be morally and ethically sound and can make a valid stance against fascism.”
“Good tariff rate with this supplier, easy hassle free switch, no problems at all. Sign up with my link below and u and I earn Free 50 credit- https://share.octopus.energy/nice-peach-194”
“Great rates, just purchased an electric vehicle and the octopus go tariff is ideal, the referral scheme is great offering £50 Great rates, just purchased an electric vehicle and the octopus go tariff is ideal, the referral scheme is great offering £50 credit for new customers using this:
share.octopus.energy/fawn-queen-536”