“I spoke to a customer advisor this morning who was so pleasant listened to my concerns regarding my account and guided me through it. A real ambassador for Octopus energy company.
Certainly this gentleman has listening skills with the genuine care of helping their customers.
Thank you five star service.”
“Emailed Octopus in reply to an email advising my direct debit was increasing.
I explained that I regularly have to request refunds as large amounts build up in my account and it definitely did not need increasing again.
I spoke to Nafeesa who assured me that she would look into this which she duly did and confirmed that me direct debits would not increase.
Several days later I received a follow up email confirming the decision and checking that I was happy with this.
Fantastic service and really customer focused, friendly service.”
“The customer service is amazing! Jared and Mellissa made it a point to make sure my service was connected and we went further to connect my nest account so I could get a discount rate. This company also gives discounts for EV's! Never switching, with this rate!”
“Been with octopus a few months now and it’s been fairly straight sailing. Easy set up, we got a smart meter installed and the KWH is cheaper than my previous supplier so happy days!
If you want £50 off feel free to use my code :)
https://share.octopus.energy/jade-kudu-684”
“Moved To Octopus From Bulb Energy
Moved to Octopus Energy six months ago following the collapsd
of Bulb. Cannot fault the service so far had a minor issue
transferring the smart meter over but this was resolved following a quick call.
Calls are answered within 2 minutes on average over the past year
Which Recommended last four years
Great value – standard prices always cheaper than any of “Big 6”
Fifty pounds on signup
https://share.octopus.energy/new-run-255”
“I’ve been with Octopus a few months now. Cheaper tariffs than the big six, accurate billing and great customer service.
If you’re looking to join use the referral link below and we both get £50 credited to account.
Your Octopus Energy Referral code
Use this link to sign up to Octopus - https://share.octopus.energy/vivid-elk-75”
“I am on Price promise fixed term till 31 Sept 2023
They put my tarrif up last October .
They say im on variable .
Meaning if tarriff goes down I pay less if goes up I pay more
Im not on variable on my account says fixed term .
Ombudsman agrees with them.
Fixed means fixed no words on my account variable .
They have 5.6 million customers.
How many have they done this to.”
“Joined octopus energy this month after leaving British gas cannot fault them easy smooth change over, now I'm ready to save hundreds of pounds each year, much cheaper daily standing charges than other suppliers cheaper tariffs, plus if you have an electric vehicle you can save hundreds per year with octopus energy use the voucher code below or click on link to get £50 when joining
tough-ant-835
https://share.octopus.energy/tough-ant-835”
“My economy 7 bill was the wrong way round.
Day was night tariff
Night was day tariff
I am using storage heaters hence economy 7
I was paying over, everyone on economy 7 should check.
The customer service was rude but once I sent the highlighted evidence they backed down and sorted I.”
“Lowered my monthly bills! I am currently on the cheapest tariff and they were still able to look at lowering my monthly direct debit in not one but TWO different ways of paying. They have a great system in place where you can save money whenever you don't use energy for example off peak times vs peak times. It's a very clever idea that no other energy company is doing. Take note SSE and British Gas - this IS the way to do business.”
“I used to be a customer with British Gas for over thirty years but they couldn’t keep a loyal customer happy. I asked them to match the price same as octopus energy and they refused to match the price. So I told them nicely that I am a number in their eyes and not a loyal customer. Therefore I changed my provider to Octopus Energy and I am happy with my decision. Octopus energy keeps you well informed and helpful in the fuel crisis. Thankyou.”
“FOR NEW CUSTOMERS - £50 - £100 Free Credit for New Customers
https://share.octopus.energy/calm-fern-325
£50 - £100 off any Octopus Energy Package (including their Variable Tariff)
Once your account is in the process of being set-up or has just recently been set-up, you can enter the referral code in "You Account Page" with Octopus Energy, and you will be credited £50 - £100 towards your next bill when you make your next payment.
Referral code: calm-fern-325”
“FOR NEW CUSTOMERS - £50 - £100 Free Credit for New Customers
https://share.octopus.energy/calm-fern-325
£50 - £100 off any Octopus Energy Package (including their Variable Tariff)
Once your account is in the process of being set-up or has just recently been set-up, you can enter the referral code in "You Account Page" with Octopus Energy, and you will be credited £50 - £100 towards your next bill when you make your next payment.
Referral code:
calm-fern-325”
