“We've just switched our electricity supplier from OVO to Octopus. I was delighted with the help that we were given during the process of making the switch. Responses have been quick and helpful (thank you Tom, Milos and Dale!), and I have great confidence that future dealings with Octopus will be similarly positive.”
“Fantastic service from Kieron today. Answered quickly, gave me relevant info, and easy to move hose, get quote, and sign up. sooooo refreshing to get excellent customer service in a pleasant and efficient manner”
“Lucy was very attentive and explained the issue to me which has led to a provisional resolution. Friendly tone and manner, positive customer service experience. Thanks”
“Called the customer service today. Spoke to Pete. Lovely guy, friendly, funny and super efficient. Octopus is the best for customer service. All other companies should be trained by these guys! Ps Pete, I can't find the settings for the music 🙄ðŸ¤ðŸ˜‚”
“I spoke with Mollie today and found her to be extremely helpful and very knowledgeable in all areas of my queries. It was great to be easily understood despite my Scottish accent.😂
Octopus energy came highly recommended and I wasn’t disappointed.”
