“I inadvertently entered an incorrect reading. When I phone up to amend tgat reading the phone was answered quickly - by a real person. A charming young lady dealt with the issue quickly, politely and professionally. Great service. Thank you.”
“Excellent Service, I required a Business and a Residential account, initially I thought it would be quite complicated, however Dexter escorted me through the whole process. Phone calls were answered promptly and e-mails responded to quickly. Thank you Dexter”
“Phoned up with a bill problem and Britney was amazingly helpful in sorting it out. Even after technical issues I was phoned back to sort it out which I have never had before very happy to be with Octopus”
“I was really impressed by the way octopus dealt with my wish to become a octopus customer and everything was explained to me very clearly and precisely”
“Connor was very helpful, He went through step by step everything I needed to know about opening an account wih Octopus and how he would take care of the tranfers from another supplier”
“YOU WERE ABLE TO ANSWER ALL OF MY QUESTION EFFICIENTLY AND PROVIDED A SOLUTION TO THE PROBLEM THAT I WAS EXPERIENCING WITH MY BILLING.
A POLITE AND FRIENDLY SALES PERSON. THANK YOU”
“Jack was extremely helpful, went through everything with me and made the whole thing really easy. Didn't have to wait as long to get through as did with EDF... Glad to have finally switched. Awesome customer service, definitely recommend.”
“Dexter did a great job explaining everything about the business tariff and taking the time to make sure everything was clear. Very helpful and thank you”
