“Dexter did a great job explaining everything about the business tariff and taking the time to make sure everything was clear. Very helpful and thank you”
“Amaan was extremely helpful and friendly. We were able to set up my new account quickly and easily. It has been a pleasure to deal with Amaan and Octopus Energy”
“Octopus support is fantastic!! Called and spoke to someone right away - Mamie fixed my account and got everything sorted so quickly! Such a relief as I was stressing about it!”
“I spoke today with Thomas. He was absolutely amazing at his job. Excellent customer service. Spoke with clarity and a wonderful calmness to his voice. He is an asset to your company.
Thank you Thomas.”
“Felicity was very helpful, explained things clearly and sorted out my issue with no trouble. My call was answered quickly with minimum time on hold and staff spoken to were polite, knowledgeable and helpful.”
“Garima Kumar was very efficient, friendly and helpful today. Took no time at all to connect to an operator. I could tell she was working from home with a small child, but that just made me like octopus even more and it was still waaaay quieter than the general din of chatter you get when they are in a call centre. I'm thinking this company like to do things differently, and it will definitely pay off for them.”
“I would like to thank the young lady this morning for putting my mind at ease. She was very helpful and really kind, thank you to everyone of your employees. Keep up the good work.”
“Efficient, courteous and attentive. Enquiries dealt with promptly. A special shout out for Kieran who actioned my requests promptly and efficiently. Thanks Kieran.”
“Have been trying to sort out my new Octopus account online & having difficulties. Thomas sorted everything out for me on the phone very efficiently, great work!”
“Good evening.
Very pleased with Nia today. She immediately put my mind at rest early on in the conversation. I felt completely confident by the end of it. Her polite yet professional manner really took the service to the next level.
Thank you.”
