“I was panicking as my electric bill was huge. Parveen went through everything with me and was very helpful, she politely explained what was happening and put my mind at ease, her customer skills and patience were excellent. Thankyou so much.”
“I spoke to Nia she was great made me feel at ease, understood what I was saying listened was friendly. She solved my problem and nothing was to much trouble
Well done Nia what an asset to Octopus she is. 100% great 5*****”
“From start to finish of setting up new accounts, I was looked after by Kai all the way through. I have never experienced customer service from an energy company that comes close to this. Nothing was too much trouble, and I feel valued as a customer.
Wonderful service”
“Mylah was really exceptional and she was amazing setting up my mother in laws account with Octopus for the first time. She was very well informed and guided us step by step how to set up the account as my mother in law is in her 80's and very old school and not very techincal minded. Please could you pass on the praise for Mylah.”
