“Octopus Energy were simply amazing, patient and gave their best in terms of rectifying any issues. Customer service is 10× better than any other provider out there.”
“Octopus had the best deal I could find on the market, the most clear and exact advice from Dexter (who patiently sorted out my details), gave me £100 x 2 reward for being a domestic and business customer (via the recommend scheme) and followed it all up immediately with emails and online access to view the account. The only negative was a 15min wait to be answered but it was worth it to get exactly what I wanted. Excellent customer service from the very knowledgeable Dexter.”
“Excellent friendly service provided by Maariyah when calling to enquire about joining Octopus Energy. A very straightforward and quick process to register for my new supply.”
“Brilliant Service today - first time I have used Octopus and have transferred both the Electric and the Gas supply , good rates and all expertly explained by Connor. Thank you for making it very easy and understandable.”
“I was panicking as my electric bill was huge. Parveen went through everything with me and was very helpful, she politely explained what was happening and put my mind at ease, her customer skills and patience were excellent. Thankyou so much.”