“Hi, switched back to octopus today from British Gas. Your rep Maariyah was very helpful, explained how everything worked when things would happen and sorted my fix in no time. Excellent, good to be back”
“Hi, switched back to octopus today from British Gas. Your rep Maariyah was very helpful, explained how everything worked when things would happen and sorted my fix in no time. Excellent, good to be back”
“Today I spoke to innocent uguoji to explain about my Gas and Electricity charges and usages and I feel well helped by the way he was able to explain things and also helped to advise me on how to manage my electricity and gas.He also encouraged me to be sending my meter readings which will my bills.Happy talking to him. Again can you octopus give more support to elderly people with you who doesn’t understand more about energy.”
“Had to call to set up an account and Emily was very helpful, efficient, and polite. If the rest of my Octopus experience is that good, I will be a happy customer.”
“I recently moved house, which required me to transfer my services to the new address serviced by a different provider. So far, every time I call, the line is answered promptly and all agents I spoke were professional, informative and felt like they genuinely trying to find the best solution to any issues/queries I had.”
“A 5* service and an absolute pleasure to deal with Bebe. A great credit to your recruitment and training schemes. He attention to detail proved her knowledge of your Company. Well done”
“Thank you to Christina S. for helping me twice within a week regarding my bill and setting up a new direct debit. She was helpful and a friendly voice.”
“Doris was very helpful in assisting me to understand the differences in my bills this month and the reason behind all the “reverse charges” as I was confused. She was very understanding and friendly. Thank you!”
