Oh Polly Reviews

3.7 Rating 895 Reviews
67 %
of reviewers recommend Oh Polly
Based on 895 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
2.5 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Returns Process
Could Be Better
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Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD
CH62 4YD

How long does Oh Polly take to deliver?
(2 years ago)
Oh Polly normally delivers within 5 Days.
(2 years ago)

Delivery - Fast

Industry Average
Selected the wrong delivery option for my order and needed my dresses ASAP and Annie & Lizzie both helped by amending this and making sure they came the next day!
- Anonymous
Issue with delivery address and I emailed asking for them to resolve it. Aimee got in touch straight away and fixed the problem, great customer service, professional and very friendly. Will definitely be buying from here again.
- Anonymous
Amazing company! Super fast delivery, always there to help if you have order issues. Yasmin kindly refunded me money as my discount code didn’t work. Highly recommend!
- Bex marshall