Oh Polly Reviews

3.78 Rating 843 Reviews
70 %
of reviewers recommend Oh Polly
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
2.54 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Returns Process
Could Be Better
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Unit 3, Power Station, Thermal Road, Bromborough, CH62 4YD

How quickly does Oh Polly resolve customer queries?
(1 year ago)
Greater than 45% of reviewers feedback is Oh Polly takes over a week to resolve customer queries.
(1 year ago)
Industry Average
Lizzie was so helpful and helped me through the whole process! She gave the best customer service!
- Anonymous
Amazing customer service yasmin was so polite and helpful
- Ellie deegan
Great customer service from Annie
- Anonymous