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OLDIES.com Reviews

4.7 Rating 18,893 Reviews
92 %
of reviewers recommend OLDIES.com
Company Reviews Product Reviews
21
 Metrics Info
4.7
Based on 18,893 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read OLDIES.com Reviews

About OLDIES.com:

We are the premier music and movie mail-order company in the United States. Shop online at www.OLDIES.com or call 888-MY-OLDIES for a free catalog.

Visit Website

Phone:

1-800-336-4627

Email:

Customer-Service@OLDIES.com

Location:

203 Windsor Rd,
Pottstown
Pennsylvania
19464

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sheila S
Verified Buyer
“Took too long to get”
Helpful Report
Posted 6 years ago
David B
Verified Buyer
“It took to long to mail it after I ordered it. Shame on you.”
Helpful Report
Posted 6 years ago
Thank you for your recent review. According to our records, this order shipped within two business days of receipt. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 6 years ago
Customer
Verified Buyer
“Amazing”
Helpful Report
Posted 6 years ago
Mel S
Verified Buyer
“Prices are becoming too high (market will bear pricing is not good) and shipping always has been. Delivery overall had been good and the condition of the product has been excellent when played. Would buy more is pricing was better as Amazon charges at times is lower and free after $25..”
Helpful Report
Posted 6 years ago
SYLVIA R
Verified Buyer
“I like the choice of cds at reasonable or low prices. I do not like the way the shiipping charges are applied. I wasted time picking out $50 worth of CDs for free shipping but I was still charged shipping. The shipping charges need to be explained more clearly.”
Helpful Report
Posted 6 years ago
Hello, Sylvia! Shipping is indeed free on most domestic orders of $50 or more. However, your order was for $13.92 -- which does not meet or exceed $50 -- and that's why shipping was applied to this order. We hope that clears things up for you! Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 6 years ago
Karen D
Verified Buyer
“I was disappointed that 3 of the 6 CDs that I ordered came in a cardboard jacket . They were intended as gifts so these look really cheap!. All else was great with my order.”
Helpful Report
Posted 6 years ago
Ronald J
Verified Buyer
“One of the dvds would not load in either of my players. Every time I place an order, at least one of the dvds is bad. Also the time to report a bad dvd should be 45 days not 30 to allow for slow delivery. Thank You.”
Helpful Report
Posted 6 years ago
Marianne R
Verified Buyer
“I just got it in from the mailbox. They say they are slow in getting their DVDs out and they live up to that. The DVD is fine though and the prices for the most part are reasonable.”
Helpful Report
Posted 6 years ago
Marc P
Verified Buyer
“It’s good but the waiting was long”
Helpful Report
Posted 6 years ago
Laura R
Verified Buyer
“It's Flimsy”
Helpful Report
Posted 6 years ago
Gwen B
Verified Buyer
“Products are good but delivery is slow.”
Helpful Report
Posted 6 years ago
David W
Verified Buyer
“Delivery time is long”
Helpful Report
Posted 6 years ago
Robert S
Verified Buyer
“It takes forever to get an order and prices are too high”
Helpful Report
Posted 6 years ago
Mr. Shelby, As stated, we ship most orders within three business days of receipt. Your order was shipped within the stated timeframe. You opted for Economy shipping, and we show that delivered to you (4) days after your order left our warehouse... well in advance of the delivery estimate. We hope that this addresses your concern. If you have any further questions, please contact us at 1-800-336-4627. Best regards, CUSTOMER SERVICE DEPT OLDIES.com
Posted 6 years ago
Ralph S
Verified Buyer
“Service is VERY good! But still waiting for a replacement for a dvd called House of Horror! They said NOT to send the defective one back to save on postage and they would send one out this last week! So far nothing in the mail! I"ve been buying from this company for years ! AMICUS -House of Horrors ! Ralph Spitulski”
Helpful Report
Posted 6 years ago
Grant F
Verified Buyer
“Offers a lot of movies, but the shipping is slow.”
Helpful Report
Posted 6 years ago
Karen Z
Verified Buyer
“Shipped 6 days after order, not 1-3 days as claimed on website.. Poor communication because no one bothered to respond personally to my emails; all I received we're automated emails...none of which addressed my questions. Also, a bit of bait and switch here. I bought a 45 rpm with a picture sleeve as listed on website but what I got was the same record in a plain white sleeve. I'll be thinking twice before ordering again. This is an amendment to my previous review of Oldies.com...I mentioned that I thought they pulled a bait and switch because I ordered a 45rpm record with a picture sleeve but received the record in a plain white sleeve. Oldies.com did their best to correct the error by promptly sending me the record with the picture sleeve at no charge and free shipping, which I greatly appreciated. The sleeve was listed as new but showed a bit of wear which was disappointing but they made an effort and I may buy from them again in the future.”
Helpful Report
Posted 6 years ago
Customer
Verified Buyer
“a little slow on del.”
Helpful Report
Posted 6 years ago
Richard A
Verified Buyer
“Takes to long for you to ship order. Ebay ships the next day after I order. I placed my order on 3/11 and it did not ship until 3/19. Richard Akin Monticello, Ark.”
Helpful Report
Posted 6 years ago
PAUL D
Verified Buyer
“Website is easy to use. My second order was better than my first in usable discs, Only 1 out of the 5 products was defective. Delivery time was a little long but was within stated time. ! love the old B&W movies pre 60s and will probably continue to order them Espescially if the return of the one defectrive disc is handled well.”
Helpful Report
Posted 6 years ago
Deborah F
Verified Buyer
“Packaging was excellent. My order was placed on 3/9 and the site stated usually ships in 3-5 Days; I received my package today 3/22. The shipping time was disappointing as it was meant for a gift.”
Helpful Report
Posted 6 years ago
OLDIES.com is rated 4.7 based on 18,893 reviews
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