“I really love our fairy products,theyre in perfect condition,i will definatley be ordering more.The packaging was very good and we recieved our order on the date expected,very prompt service”
“I placed an order nearly 3 weeks ago now. Despite phoning them and emailing them for an update on the order I have received no response. Disappointed when payment from you is taken immediately!! Customer service poor”
“I ordered a lovely door mirror from your company on the 1st of May. I must say the mirror is a beautiful addition to my garden. I waited just over 2weeks for the mirror to be delivered which I might add is an achievement in these troubled times we are living in.
I would definitely use and recommend Your company again.”
“I ordered a lovely door mirror from your company on the 1st of May. I very pleased with the mirror and it’s a beautiful addition to my garden. My mirror was delivered in just over 2weeks which I might add is a accomplishment in these troubled times we are living in.
I would definitely use and recommend your company.”
“I am still waiting after 5 weeks for delivery of a cabinet i have paid for.( They still say allow up to 2 weeks on their website etc ).
While it is difficult circumstances out there , other similar items i have purchased from other independent traders across the country have all arrived quickly without problems. Olive and Sage are also not responding to phone calls ,emails etc so worrying times....”
“Hi this is the third time I have ordered from this website and I’m so happy with my purchases 😊 arrived very well packed and I’m delighted with goods would definitely recommend this site ,the items are really quirky x”
“Having ordered several different items some arriving in stated time, one arrived damaged and when I sent photos and email of complaint no reply and then finally an order outstanding with no reply as to where my items are. Subsequently will think very hard about ordering again”
“Received my Fairy Bird Feeder today. Good quick service packed well and I love it. I put a photo on FB and got loads of likes. It’s beautiful. Thank you 😊”
“I have recently purchased little fairy garden products from Olive & Sage . I have to say I am very impressed with the quality and detail in them . They are absolutely beautiful and I have already ordered another ornament for the garden . I can’t wait to expand our fairy and garden collection with this company . Surprised with a very fast delivery as well didn’t expect to have it after 2 days, knowing so many places are very limited the now due to coronavirus restrictions .”
“The products are beautiful. The package arrived promptly well secured and customer service and communications have been excellent. I will certainly buy from them again I am delighted. I purchased the Poppy and Rosie fairy bird feeders they are gorgeous would make perfect gifts for house or garden.”
“Fabulous quality superb value for money and during difficult times with covid 19 cane in time for my dad's birthday present Kathryn kindly kept me updated and was so lovely and helpful I will certainly be purchasing from this wonderful company again thank you xx”
“Would like to say a big thank you for our Fairy Garden Ornaments. We are very pleased with them, they have brought joy to our garden at this difficult time. They arrived safety and not once was we concerned that we were not going to receive our order as Olive and Sage were very good at updating us on how the delivery’s were going at this strange and difficult time. Thank you for continuing to work safely for us, highly recommend ordering from here.”
“Just received my delivery of terry the tortoise and the poppy fairy gift set. Both are beautiful and will look amazing in my garden. Waiting for Dave the dragon who will be flying here in June. I’m so impressed. Would recommend O&S to anyone. Thank you for making my day.”
“Just received my fairy bird feeders and baby dragons! Absolutely delighted with them! Reasonable prices and good quality! The team at Olive and Sage responded quickly to any messages I sent to them, a great company to deal with! Will be ordering more!”
“Dear olive and sage,
I cant thank you enough for you kind items you have sent through. I'm about to post them all over facebook and how excellent your customer service is. I cant wait to get the fairies in may and then the unicorn in June. I will 100% be purchasing alot more in between to. Thank you for being such a genuine company. I wish there were more like you!
I'm very grateful to you and fully appreciate your customer service being 2nd to none. I will continue to add this to your posts so people are confident to purchase from you. I'm so pleased.
Thank you! :)”
“I am absolutely over the moon with my Rosie fairy and Bluebell fairy house. The pictures on the website do not do these gorgeous pieces enough justice. Great communication from Olive & Sage and super fast delivery. My items were packaged very well and marked fragile. I highly recommend 😊”
“I have ordered many items from this company now and along with all items being both beautiful and hard wearing (for the garden), the ladies I have had dealings with are always beyond helpful. Any questions or issues I have had have been quickly dealt with and nothing is too much trouble for them.”
“Ive received my poppy fairy set and sunflower bird feeders and they are beautiful....just sprayed a little wd40 on them as advised... very good customer service..easy to pay for and very well packed and even though the post is taking longer i didnt wait very long at all....the courier left them me in a safe place as i was at work...so all in all ..excellent service from Olive & Sage from start to finish.....i will be making other purchases in the near future...thank you Olive & Sage 😍🌈”
