Omnical Reviews

Name: Omnical
Rating: 4.56

4.6 Rating 484 Reviews

91 %

of reviewers recommend Omnical

Company Reviews

Metrics

Info

4.6

Based on 484 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

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Phone:

+31 70 711 3927

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Omnical 5 star review on 30th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You need to improve reliable communication when giving update of delivery”

Helpful Report

Posted 3 years ago

Hello, we looked at your order and the emails and we see that the order was delayed a couple of times because of manufacturing delays and this has caused issues on your end. We are working with you on a partial delivery of the available parts. If there is anything else we can do, please let us know.

Posted 3 years ago

“Thank you for the early delivery”

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Posted 3 years ago

“Swift and consistent service delivery”

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Posted 3 years ago

“I am so happy because of your easy service.”

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Posted 3 years ago

“I was displeased with the online info vs the delivery. Online stated "in stock". Shipping took forever. Covid cannot be the blame for everything. I live in this damned cheap society the same as you. I stock my own items as much as possible to serve my customers rapidly. The communication was great, the rest, pitiful. Wish I could give a better review.”

Helpful Report

Posted 3 years ago

The product you bought was not in stock at the time of ordering. The order confirmation confirmed that this item was on backorder on the day of ordering. We updated you on the delivery timing as we got updates from the manufacturers to which you wrote 'thank you for the update'. We did not know that the long lead time was an issue for you. If we knew we could help with looking for alternative parts. If items are not in stock, we are dependent on the manufacturer's schedules.

Posted 3 years ago

“I had 3 order experience wth them out which in 2 order we had a problem, the first order we had a problem was after transferring the 100% advance payment they said the material has been absolute. They offered me a replacement that could not help me. (Anyhow this is acceptable because they offered replacement). In the second case, we ordered then and they shipped the wrong part number to Saudi Arabia. But they bear the charges and will ship the correct part number, but still, i think this is not a mistake this is carelessness as they should have checked the material before international shipping.”

Helpful Report

Posted 3 years ago

The correct goods have been delivered last week. Our apologies for shipping the incorrect part. We received them from the manufacturer and did not check sufficiently. The problem has been shared with the team. If there is anything else we can do for you, please let us know.

Posted 3 years ago

“The following delivery with DHL was fantastic and shortly”

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Posted 3 years ago

“Transaction good. We do offline so a little delay time occour to place order / payment and shipping flow.”

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Posted 3 years ago

“Good customer service, great prices on parts, shipping is quick but expensive. It would be nice to have a more accurate ETA for 0 stock level items so they don't hold up the order shipment or have to be canceled/refunded.”

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Posted 3 years ago

“I would like to receive a mail of the order confirmation as soon as I have sent the order. thanks.”

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Posted 3 years ago

“Our company was founded in 2015, located in Armenia and is a certified Schneider Electric partner with EcoXpert ™ status in the segment of building management systems. We successfully implement solutions for building management systems, access control systems and fire alarm systems from Schneider Electric in hotels and public buildings. For more information about us please visit our official website - www.atautomation.am”

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Posted 3 years ago

“alle beloften zijn door Omnical waar gemaakt”

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Posted 3 years ago

“Great Service! The product arrived correctly and quickly. I will be coming back in the future”

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Posted 3 years ago

“I am very satisfied with Omnical Customer Service. We get any offers from you very quickly and we can rely always on you. The delivery is also quick, which is very important these days.”

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Posted 3 years ago

“It's better to give the lowest selling price online and support credit card online payment instead of PayPal.”

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Posted 3 years ago

“EVERYTHING IS RECEIVED IN PERFECT CONDITION, EXCELLENT ATTENTION.”

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Posted 3 years ago

“Thank you very much for such a great and professional service. It is a pleasure to do business this way. ¡Congrats!”

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Posted 3 years ago

Thank you for the kind review Harold!

Posted 3 years ago

“very please with costumer service, quick and fluent”

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Posted 3 years ago

Thank you for the kind review!

Posted 3 years ago

“Simply, you can trust this company. P//s Had an issue with order , but everything was sorted in civil and simple way in short time , thank you very much Best regards”

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Posted 3 years ago

“Always very prompt”

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Posted 3 years ago

Omnical is rated 4.6 based on 484 reviews