Omnical Reviews

Name: Omnical
Rating: 4.55

4.6 Rating 456 Reviews

91 %

of reviewers recommend Omnical

Company Reviews

Metrics

Info

4.6

Based on 456 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Phone:

+31 70 711 3927

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Omnical 5 star review on 30th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everyone I worked with was very helpful and great to work with. A very positive experience and highly recommend.”

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Posted 2 years ago

“service support was very good. delivery was on time and without issue.”

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Posted 2 years ago

“Thank you very much.”

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Posted 2 years ago

“Order arrived sooner than expected. Hard to find with global supply chains as they are right now.”

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Posted 2 years ago

“Excellent all round. Highly recommended.”

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Posted 2 years ago

“Very good and solid service, highly recommended.”

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Posted 2 years ago

“Thanks, everything was perfect with my order. Soon I will be making a new purchase”

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Posted 2 years ago

“We are satisfied with omnical.”

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Posted 2 years ago

“Products were stated as „on stock“ upon order, then the delivery Date was postponed two times by several weeks.”

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Posted 2 years ago

Order confirmation and follow ups show that product were not in stock. Manufacturer had delays and we have shared revised expected delivery dates as they came in. Following up with customer to see what the disconnect was.

Posted 2 years ago

“was given an 8-10 day delivery. Package showed up in over THE MONTHS”

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Posted 2 years ago

We cannot help you based on the details in this review. Please email us (reply to your order confirmation) and we can investigate the issue.

Posted 2 years ago

“Quick responses to my questions, on-time delivery.”

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Posted 2 years ago

Thank you for the kind words.

Posted 2 years ago

“First class Company. excellent communication. We are based in USA and the service and delivery are quicker and more efficient I would not buy sensors from anywhere else.”

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Posted 2 years ago

Thank you Keri!

Posted 2 years ago

“Fast reply and delivery, package tracking on e-mail, on point communication.”

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Posted 2 years ago

“GOOD SERVICE”

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Posted 2 years ago

Thank you Diana for the review.

Posted 2 years ago

“Omnical is a wonderful company to work with. Very responsive to quote and information requests. They are very easy to work with as far as order placement, payment and status requests. Product ships as promised (unless the manufacturer can't deliver as scheduled - which is very common during this crazy time of lack of component availability) and if they are not going to meet the scheduled delivery date they keep you very informed with the latest information coming from the manufacturer. I would recommend Omnical as a great source.”

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Posted 2 years ago

“Easy to deal with, product arrived quicker than expected”

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Posted 2 years ago

“Placed 2 orders for items showed in their page as "in stock" When I got the order confirmation EDT was not available because Omnical will order the items from the manufacturer. Second order delivery time is next year! You CAN NOT TRUST THE PAGE”

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Posted 2 years ago

It's hard to see what went wrong here without more details. If you reply to your order confirmation or send an email to sales@omnical.co we can help you further. In general: If an item is showing with a lead time, it means that it still needs to come from the manufacturer and we communicate: "* Lead time based on standard manufacturer lead time and historical data. Omnical confirms lead times upon ordering and upon request." on every product page for articles with a lead time. We also communicate this in our order confirmation. What also may happen is that a product is in stock but payment comes in later and a product is sold in the mean time. Products that have stock will have their stock level on our website. These should ship the same or next business day.

Posted 2 years ago

“Your sales staff help us lot, it was quick and very knowledgeable”

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Posted 2 years ago

“Great servivce!”

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Posted 2 years ago

Thank you for the kind words Hector!

Posted 2 years ago

“Cindy Dissel - Sales and Service - Omnical B.V. was very professional in handling my order. Reply were prompt and accurate. Cheers keep up the good work.”

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Posted 2 years ago

Thank you for the kind word. We have forwarded your review to Cindy.

Posted 2 years ago

Omnical is rated 4.6 based on 456 reviews