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OnBuy.com Reviews
3.8
Rating
1,659
Reviews
70
%
of reviewers recommend
OnBuy.com
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Location:
12-14 Dean Park Crescent, Bournemouth
BH1 1HP
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"Scam!!! They've stopped replying to our refund requests after we've sent back the goods (which were partially delivered)."
Sonia Mazzotta
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
50
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01/01/2019
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John Fernihough
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“
Very prompt and efficient
”
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Posted 4 years ago
Richard Touhey
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“
The trolley we bought is the best thing for shopping thank you.
”
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Posted 4 years ago
Paul McDonnell
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“
Efficient quick service Good quality thanks
”
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Posted 4 years ago
Anonymous
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“
This was the only place I could buy the item I required, it arrived in good time and was well packed. Excellent service.
”
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Posted 4 years ago
Rebecca Marriott
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“
I think I have paid for this item using onBuy and my own debit card. Please could you confirm and re-fund me. Thanks.
”
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Posted 4 years ago
Anonymous
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“
Very pleased with my purchase. Excellent service and communication.
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Posted 4 years ago
Anonymous
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“
Good price and as expected
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Posted 4 years ago
Jo Murphy
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“
Very good price which I was a little nervous of but genuine product and much quicker than stated delivery.
”
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Posted 4 years ago
Shelley Jones
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“
excellent service excellent products what more can be said would highly recommend.
”
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Posted 4 years ago
Maricha Mcilwraith
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“
Definetlyvalue for money,met description,and arrrived on time
”
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Posted 4 years ago
Anonymous
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“
Recently purchased some great products from ONBuy. So much selection and great service with fast delivery.
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Posted 4 years ago
Anonymous
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“
First time user. Easy to navigate site, very good and competitive value for money, delivery dramatically faster than initial information suggested. Most pleasantly surprised and likely to use again when appropriate.
”
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Posted 4 years ago
Kamran Mirza
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“
Good website Cheaper and good quality product
”
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Posted 4 years ago
Anonymous
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“
Perfect as described Great packaging delivered on time
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Posted 4 years ago
Stephen Loftus
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“
Product very delivery on time first class
”
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Posted 4 years ago
James Hughes
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“
The perfect 'shopping from home' experience. Highly recommended. 5☆☆☆☆☆
”
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Posted 4 years ago
Godfrey Shearing
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“
Appears to do what it says on the pack. Waiting for dryer and warmer weather to fully test.
”
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Posted 4 years ago
Anonymous
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“
very prompt delivery
”
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Posted 4 years ago
Anonymous
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“
I found this website by chance, Glad I did,had what I wanted at a lesser price plus it was delivered as promised.Would recommend
”
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Posted 4 years ago
Carol Thompson
Verified Buyer
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“
Great product good value for money speedy delivery good customer service
”
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Posted 4 years ago
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OnBuy.com
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3.8
based on
1,659
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