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OnBuy.com Reviews
3.8
Rating
1,645
Reviews
71
%
of reviewers recommend
OnBuy.com
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Location:
12-14 Dean Park Crescent, Bournemouth
BH1 1HP
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"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I placed order recently and received faulty item contacted seller to resolve this issue but seller keep offering me partial refund which I don't and also contacted onbuy customer service to step in to resolve my issue but no luck which made me very disappointed and distressed and never buy anything from onbuy again."
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01/01/2019
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Teresa Lomax
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“
Very good
”
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Posted 4 years ago
Sandra Wood
Verified Buyer
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“
Good customer service
”
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Posted 4 years ago
Anonymous
Verified Buyer
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“
Very good value.exceptional results ,hubby very pleased.I purchased a magnyfying headband torch.
”
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Posted 4 years ago
Anonymous
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“
Great experience using OnBuy. Would recommend this site highly.
”
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Posted 4 years ago
Anonymous
Verified Buyer
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“
Resistance bands ordered received in time agreed in good condition. Nice to see different colours for different resistances
”
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Posted 4 years ago
DAVID MARSH
Verified Buyer
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“
Very efficient
”
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Posted 4 years ago
Sophie Allen
Verified Buyer
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“
Excellent service! Will definitely use again.
”
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Posted 4 years ago
Carol Roberts
Verified Buyer
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“
Orders delivered efficiently and well packed.
”
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Posted 4 years ago
Derek Fellows
Verified Buyer
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“
very pleased with my purchase
”
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Posted 4 years ago
Anonymous
Verified Buyer
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“
This was the 1st time i ordered with onbuy. Will definitely will buy again. Order came a few days earlier than expected which i was happy about.
”
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Posted 4 years ago
Sharon Stewart
Verified Buyer
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“
Excellent site. Highly recommended.
”
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Posted 4 years ago
BRIAN POPE
Verified Buyer
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“
very quick delivery, quality very good and good price. we will be back!!
”
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Posted 4 years ago
Ann Chisnall
Verified Buyer
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“
I was very impressed with the correspondance
”
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Posted 4 years ago
Brian Rose
Verified Buyer
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“
For price it is definitely value for money and something I will get a lot of use out of.
”
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Posted 4 years ago
Janine Bowker
Verified Buyer
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“
Bought pair of dumbbells at a great price, delivery quick but boxes were all broken, thankfully they were still OK
”
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Posted 4 years ago
Linda Malolepszy
Verified Buyer
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“
Brilliant products. Fast and free delivery. Very happy customer.
”
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Posted 4 years ago
Guillermo Alejandro Rodriguez Garcia
Verified Buyer
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“
really good and fast
”
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Posted 4 years ago
Denis McDONOUGH
Verified Buyer
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“
Very pleased with the purchases I have received from Onbuy at excellent service and pricing
”
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Posted 4 years ago
Karen Bailey
Verified Buyer
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“
Easy purchase, promp delivery, thanks.
”
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Posted 4 years ago
Isla Harris
Verified Buyer
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“
Value for money. Fast delivery. Perfect.
”
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Posted 4 years ago
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OnBuy.com
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3.8
based on
1,645
reviews
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