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OnBuy.com Reviews
3.8
Rating
1,659
Reviews
70
%
of reviewers recommend
OnBuy.com
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Location:
12-14 Dean Park Crescent, Bournemouth
BH1 1HP
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"Scam!!! They've stopped replying to our refund requests after we've sent back the goods (which were partially delivered)."
Sonia Mazzotta
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
"I attempted to purchase a new Echo Show 8, from Onbuy. I was sent a refurbished Echo 5. I complained and was promised a replacement. I waited for over a week, during which I kept getting told it had been sent, I was even given a fake tracking number. I then requested a refund, which the response was to then send another refurbished Echo 5! Onbuy have also just brushed me off, I just keep getting the same response. I have used Onbuy a couple of times and there's never been an issue but the way they've dealt with this issue is atrocious!"
Keith Welsh
50
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01/01/2019
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Keith Hartford
Verified Buyer
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“
Very prompt service and good product.
”
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Posted 4 years ago
Roger Turner
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“
Very satisfied with my first purchase through OnBuy and, excellent communication
”
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Posted 4 years ago
Anonymous
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“
Good service would use again
”
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Posted 4 years ago
John Welsh
Verified Buyer
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“
Great product. Great service. 👍
”
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Posted 4 years ago
Anonymous
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“
Had a experience with them
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Posted 4 years ago
Anonymous
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“
Very pleased with the saucepans, very easy to clean and doesn't burn the food
”
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Posted 4 years ago
Kathleen Newby
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“
Found service good, delivery quick with in a few days
”
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Posted 4 years ago
Gary Richards
Verified Buyer
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“
Great price of the product (25% cheaper than the obvious alternative), delivered on time (during busy Christmas period) and well packaged.
”
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Posted 4 years ago
Nick Maloney
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“
Everything went like clockwork
”
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Posted 4 years ago
Karen Nuttall
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“
Good quick service, will buy on here again 😁
”
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Posted 4 years ago
Chris Robbins
Verified Buyer
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“
Found it to be a very efficient ordering service,and found no problems and excellent goods as well thankyou
”
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Posted 4 years ago
Graeme Pollock
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“
Good buying platform. Was our first time using this. A good alternative to Amazon or eBay.
”
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Posted 4 years ago
Helen L White
Verified Buyer
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“
Great item
”
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Posted 4 years ago
Gemma Cooksey
Verified Buyer
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“
Love these calendars so fun and its good to be able to write mine and my husband's appointments down.
”
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Posted 4 years ago
Raymond Harris
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“
Recommended by a friend .... easy to use website... received goods in promised time
”
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Posted 4 years ago
Anonymous
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“
very good site to buy from
”
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Posted 4 years ago
Anthony Royer
Verified Buyer
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“
The purchased item I bought online from OnBuy was excellent. Will be using the company again in the future
”
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Posted 4 years ago
Heather Simpson
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“
I like the idea of a challenger to Amazon etc. and something more local.
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Posted 4 years ago
Clive Roylance
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“
Good product, promptly delivered and a good price.
”
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Posted 4 years ago
Anonymous
Verified Buyer
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“
Excellent service
”
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Posted 4 years ago
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OnBuy.com
is rated
3.8
based on
1,659
reviews
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