OneDayOnly.co.za Reviews

Name: OneDayOnly.co.za
Rating: 1.57

1.6 Rating 118 Reviews

12 %

of reviewers recommend OneDayOnly.co.za

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Metrics

1.6

Based on 118 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

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OneDayOnly.co.za 1 star review on 31st October 2023

Ntombi

OneDayOnly.co.za 1 star review on 14th December 2022

Magda Muller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DONT BUY FROM ONE DAY ONLY! I ordered a diffuser/humidifier and it stopped working within days of receiving it. Have sent 2 emails and no one bothers to respond.”

Helpful Report

Posted 2 years ago

“I have on 2 occasions now ordered and paid via eft, sending the proof of payment to the directed mail only to receive multitudenous mails advising my payment has not been received. Even upon resending (the brilliant our agents are are on skeleton staff?) I am still advised that payment was not made. A refund gets made 5 - 10 days later, no mention of my bank charges etc. This is a right royal farce!”

Helpful Report

Posted 2 years ago

“The product delivered was faulty. Reported via email and web site and no response at all. Terrible products and even worse service.”

Helpful Report

Posted 2 years ago

“Extremely poor service. Since 27th November 2020 I am awaiting my order No response to my emails. Stay away from this platform of purchase.”

Helpful Report

Posted 3 years ago

“Beware. Should you receive a faulty item you will be atuck with it. Their returns do not work. You will be unable to contact them. Their Customer Service does NOT EXIST.”

Helpful Report

Posted 3 years ago

“Absolutely no customer service.... they hide behind the fact that you cannot call them, only email with no responses whatsoever or on messenger with sometimes empty promises. Absolutely no accountability which means no respect. Don't even deserve 1 star”

Helpful Report

Posted 3 years ago

“Pathetic, absolutely pathetic. I’ve never had a problem with my payments and proof of payments. I listed them under a beneficiary on my online banking. Not helpful at all, not considerate and best of all don’t think you will get any personal emails. They all pre - typed and all they will do is bold something to “ enhance” the problem. Does it look like I can’t read? So disappointed, done doing business with you. Will not recommended to anyone, absolutely PATHETIC service. Been a customer for so long and this is how we get treated?? D.O.N.E.”

Helpful Report

Posted 3 years ago

“1. On the item Set Of Two : USB Mosquito Killer of which I ordered x 3. I should have received 6 USB Mosquito Killer, instead I only received 3. 2. Then on the Item Solar Camping Light, the incorrect items were delivered. I HAVE SENT THEM 6 EMAILS. THEY HAVE NOT REPLIED TO ANY OF MY EMAILS”

Helpful Report

Posted 3 years ago

“Was promised my refund 2 weeks ago.. now they don't respond on my emails. They have the item back and my money!!! Don't buy from them !!!”

Helpful Report

Posted 3 years ago

“They promise you your refund on a day and then they keep moving it out! It seems the only way to get your money is to go to the Ombudsman!”

Helpful Report

Posted 3 years ago

“Unfortunately we can’t give a ZERO rating, as this is the worst online company I have ever dealt with. It lives in the dark ages. Since when do online shops have 5 working days a week, instead of 24/7? I ordered more than 4 weeks ago and no delivery and no refund They offer a tracking system which only starts after shipment which supposedly was after three weeks and after 5 days still shows dispatched. Now they say they have t wait for my return before a refund can take place, but I never had delivery!! Delays, lies, more delays and more lies, so don’t waste your money, it the deal is too good to be true, don’t fall for it!!!!”

Helpful Report

Posted 3 years ago

“Still waiting for my order, pathetic what is the use advertising the goods will be deliverd before christmas if you still have not received anything..and no number to speak to somebody”

Helpful Report

Posted 3 years ago

“Pathetic service - My 2nd order just arrived BUT my 1st seems to have gone missing BUT all I get is AUTOMATED PATHETIC RESPONSES _ WHAT A JOKE!”

Helpful Report

Posted 3 years ago

“Do not order from them... Takes over a month to get your order and then they don't want to exchange an item that doesn't work!!!”

Helpful Report

Posted 3 years ago

“Regular customer. Tried to contact them as order would not go beyond delivery address. Kept on failing. No one to talk to. Email would not go through. What a joke. They can't handle or service a regular customer. Other wrbsites available!!!!!”

Helpful Report

Posted 3 years ago

“This company should be investigated. They take payment but do not deliver. They also do not answer emails. This is nothing other than stealing money from people. It is a scam. Do NOT fall in the same trap.”

Helpful Report

Posted 3 years ago

“its called One Day Only because, after your first order, you realise how shocling their service is, delivery is and customer support is. As the business gets bigger, there service gets worse. Nothing but frustration from this company. Deal are not always worth the reward. 10 business days delivery, and that's if you lucky”

Helpful Report

Posted 3 years ago

“I have been waiting for an order for over 3 weeks and needed the product in the next to days, will maybe first be receiving next week, so then I don't even need it anymore.”

Helpful Report

Posted 3 years ago

“I was under the Impression that I was one of few customers that"s past the level of disappointment and "gatvol" of Poor delivery after an order was placed a month ago for a simple pair of Caterpillar boots? There is no Telephone number available to have a direct conversation to one of the laid back Company Representative . Nastassja, Please wake up and service your Customers? Regards Deon”

Helpful Report

Posted 3 years ago

“Really bad customer service! Requested a return for over 3 months and no response from OneDayOnly.”

Helpful Report

Posted 3 years ago

OneDayOnly.co.za is rated 1.6 based on 118 reviews