OneDayOnly.co.za Reviews

Name: OneDayOnly.co.za
Rating: 1.57

1.6 Rating 118 Reviews

12 %

of reviewers recommend OneDayOnly.co.za

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Metrics

1.6

Based on 118 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week

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OneDayOnly.co.za 1 star review on 31st October 2023

Ntombi

OneDayOnly.co.za 1 star review on 14th December 2022

Magda Muller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is absolutely pathetic, they promise to deliver in 5-10 working days. 13 days later and still nothing received. Send them mails and all you get is generic automated mails in return. There is no way to follow up with them.”

Helpful Report

Posted 3 years ago

“Should be no stars. I ordered 4 boxes of wine in the beginning of May. 2 Boxes were delivered last week after the inception of level 3, and since then I have been sending mails to inquire when the rest will be delivered. They keep on sending these generic mails that don't say anything. Their service is shocking!! Why can't you speak to someone? You are all scammers!!!”

Helpful Report

Posted 3 years ago

“Absolutely disappointed in their non existent customer service. I have sent numerous emails concerning a faulty product, and have had no response whatsoever. Waited almost 2 weeks for my order, heard nothing of them. And only when i inquired about my order taking so long, they sent me an email to say they shipped it. There is no communication from their side to keep you updated. Will never use them again.”

Helpful Report

Posted 3 years ago

“All items not received, although status of order shows "complete". A week later, no reply to my email to customer service!”

Helpful Report

Posted 3 years ago

“Bought items from them twice. Disappointed both times. They sell a lot of cheap Chinese junk. You might as well get the stuff cheaper at the China Mall. Here is an interesting review regarding their so-called "Huge Deals": https://www.businessinsider.co.za/deals-2019-3 If you wish to return an item, they will charge the same delivery fee to come and pick it up, or you can drop it off yourself at the warehouse somewhere in Joburg-south during business hours only (no weekends). Cant compare to the service you get at Takealot...”

Helpful Report

Posted 4 years ago

“Horrible service...I have a faulty epson printer, has been reported now for the past 2 weeks but they say that I should contact epson even though I bought the printer from one day and not epson directly...they just ignoring any mail sent to them...pathetic service...”

Helpful Report

Posted 4 years ago

“Stars must be zero!! I think it is time to start a class action against these scammers...more than a month ago...R2000 later...NO goods!! Also time for Carte Blanche to pay them a visit!!!!! Disgusting to say the least!! Where is my goods??? Shame on you 1 Day Only!!”

Helpful Report

Posted 4 years ago

“Ordered goods on 19 Dec only received 1 item out of five items ordered. I am promised refund as I can't wait anymore. Requested a recon statement. Still waiting.”

Helpful Report

Posted 4 years ago

“Ordered an item on the 28th of November. Still not received. No responses to my emails. Pathetic service. Definitely not ordering from OneDayOnly again!”

Helpful Report

Posted 4 years ago

“I understand that at Christmas time its going to get busy and maybe some people will be disappointed by not receiving their goods in time. I placed an order for 2 items in NOVEMBER. One item delivered and the other missing. NO communication. Apart from the missing item the worst thing is that NO ONE RESPONDS TO MY MAILS. Yes you get the auto reply but that's all - No OTHER RESPONSE!!”

Helpful Report

Posted 4 years ago

“IF YOU LIKE SURPRISES ORDER SUM THING FROM ONE DAY ONLY. The product I ordered was not only used before but also it was a no name unbranded made in China excuse of what I ordered. Defiantly not the same as the one advertised.”

Helpful Report

Posted 4 years ago

“It is a pity we have to give any stars at all. This company is a huge scam! Stick to the likes of Takealot and ONE DAY ONLY, not these scammers/crooks!”

Helpful Report

Posted 4 years ago

“Worst delivery time ever! Take longer than promised”

Helpful Report

Posted 5 years ago

“Well they're great at responding when you're a potential customer, but when they deliver products that don't work and you want to return it, Customer Service gets bad really quick. I ordered 2 items that didn't work once they were delivered. They informed me to send both back with the same courier, but they only gave me one return form and didn't reply when I asked for a second one. Then when the courier came he informed me that OneDayOnly only instructed them to collect one item. So I only sent one back (a week ago) and I haven't heard a thing about it again - no refund, no reply. I also contacted them to tell them that I didn't send the second item back, because they didn't book a return for the second item and well up until now, I haven't heard a thing about that again either. I was simply informed that the manufacturer will contact me and they didn't, but now I have to sit with something that doesn't work, because OneDayOnly doesn't feel like they have to reply anymore either. So I wasted more than R1000 on two stupid stuff that doesn't work. The first one was taken back, but not refunded and the second is just no longer their problem. Horrible Customer Service Team!”

Helpful Report

Posted 5 years ago

“No delivery”

Helpful Report

Posted 5 years ago

OneDayOnly.co.za is rated 1.6 based on 118 reviews